Do you want to work for an iconic Western Australian organisation committed to making a difference to your community?

For more than 130 years, St John WA has been a cornerstone of support in Western Australia connecting with community through education, training and care.

As a trusted not-for-profit, the organisation’s unwavering mission is to serve humanity and build resilient communities which we do through a strong team spirit, camaraderie and the collaboration of all team members – paid and volunteers alike - working together to support wellbeing and health for every Western Australian.

St John WA is powered by team members who have a strong sense of belonging and purpose and combined we are a leader in pre-hospital care and related products.

Last year, we connected with 1.2 million Western Australians including:

• 340,000 people through first aid training, education and engagement,
• 362,000 people who received care close to where they live and work,
• 410,000 received trusted transport and emergency care when they needed it most.

A job to be proud of:

As the Administration and Operations Coordinator, you will provide comprehensive administrative and operational coordination to support the Industry Medical Services (IMS) team in delivering high-quality medical services. This role is responsible for managing daily administrative workflows, internal communications, payroll , documentation, and supply coordination to ensure operational efficiency, compliance, and continuous improvement within a dynamic healthcare environment. This is a permanent full-term role working 37.5 hours per week Monday through Friday based in Belmont working across varied and interesting work.

What you’ll do:

• Coordinate and oversee day-to-day administrative functions to support the delivery of IMS services, ensuring compliance with internal policies and procedures.
• Manage all IMS communication channels, including monitoring the IMS inbox and responding to or escalating queries in a timely and professional manner.
• Verify and track payroll-related activities for IMS staff, including checking off completed work, processing pay increases, and liaising with Payroll to ensure accuracy.
• Ensure continuity of administrative operations by identifying risks, implementing improvements, and maintaining high service standards with minimal supervision.
• Collaborate with internal departments to streamline workflows and improve operational efficiency within IMS.
• Assist with rostering, mobilisation, recruitment, payroll, invoicing as required.
• Maintain consistent engagement with the IMS client pool to track progress, gather feedback, and support continuous improvement
• Track and analyse operational data and metrics to support data-driven decision-making and contribute to service improvements.
• Work with the Payroll department to develop and establish future automation in payroll functions including establishing automation of timesheet and invoice generation.
• Maintain and update internal documentation, ensuring accessibility, version control, and alignment with compliance standards.
• Manage accurate and timely invoice generation and delivery of invoices to the contract terms. Execute and take responsibility for all internal salary increases and obligations as well as the timely management of contracted obligations.
• Assist in the preparation and distribution of reports, internal communications, and operational updates.

What you’ll need:

• Minimum 2 years’ experience in a similar administrative, operational coordination, or business support role.
• Demonstrated ability to contribute to operational planning, workflow improvement, and project support
• Background in corporate, finance , health, community or commercial based sectors.
• Knowledge of systems, tools and process within the ambit of this position
• Excellent problem solving and organisational skills.
• High attention to detail with strong financial acumen
• Excellent communication skills both written and verbal
• Intermediate to advance knowledge of Microsoft Office Suite.

What’s in it for you?

The successful candidate will be offered an interactive and supportive working environment within a positive and professional team along with:

• $550 Health and Wellness reimbursement
• 17.5% annual leave loading
• Competitive remuneration package
• Salary packaging options
• Free emergency ambulance cover
• Free first aid training

To apply for this exciting opportunity please select "Apply Now". Applications must include a resume and cover letter addressing the below questions:

1: Your motivation in applying to the role

2: Share an example where you worked across multiples projects or tasks, how did you manage competing priorities?

If you have any questions, please contact Katherine Park on (08) 9334 8273 or via email at [email protected]

Applications close 4pm Wednesday 20th of August 2025.

St John WA is committed to creating an inclusive environment which provides a sense of belonging and enables a welcoming, diverse, capable and connected workforce who represent the community we serve. Our goal is to ensure people feel safe to be themselves.

We actively encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples, members of the LGBTIQ+ community, and all other suitable applicants.

St John reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John