My client is one of the leaders in their industry based within Financial Services.

They have a fantastic working culture which is positive and collaborative, including a hybrid working arrangement that allows for a split office and home working through the week.

Due to an immediate requirement for IT support on BAU activities, they have a need to bring in an enthusiastic and committed Level 2 Service Desk Analyst on an initial 3 month engagement. There is potential for longer term extension should the contractor impress within the role.

Key skills/experience required:

• A few years working in Service Desk, managing tickets, troubleshooting and progressing to L2 support.
• Technical skills preferred across: Windows, Entra (Azure AD), O365, basic networking, AV, Printers, AWS cloud experience a big bonus, ITIL trained very good to have.
• First class communication skills and an upbeat positive personality within customer service.
• Ability to think fast under pressure, and multi-task.
• Be available to work within North Sydney office for 50% of the week.

If you have a passion for offering first class IT Support and the above aligns with your technical skills then please do APPLY to be immediately considered. We will be conducting client interviews the coming week with a view to select a successful contractor for the engagement.

Please send your latest CV's in word format.