STONE. is a vibrant and professional salon dedicated to providing exceptional hair care and beauty services. Our team values creativity, customer satisfaction, and a positive work environment. We are looking for an organised, friendly, and motivated Salon Coordinator assistant to join our team and help manage the daily operations of the salon.

Position Overview:

The Salon Coordinator is the backbone of our salon, ensuring smooth day-to-day operations while providing exceptional customer service. This role is ideal for someone who thrives in a fast-paced environment, loves multitasking, and enjoys creating a welcoming atmosphere for both clients and team members.

Key Responsibilities:

• Greet clients warmly and manage check-in/check-out processes.

• Schedule appointments efficiently and handle rescheduling or cancellations.

• Oversee the salon’s daily operations, including opening and closing procedures.

• Maintain the salon’s inventory and place orders for products and supplies as needed.

• Support the salon team by managing client flow and ensuring seamless transitions between services.

• Respond to phone calls, emails, and inquiries in a timely and professional manner.

• Handle client payments and ensure the accuracy of the salon’s financial transactions.

• Monitor the cleanliness and organisation of the salon, ensuring it aligns with health and safety standards.

• Assist in social media or marketing efforts to promote services and special offers (if applicable).

Qualifications:

• Previous experience in a salon, retail, or customer service role preferred.

• Excellent organizational and multitasking skills.

• Strong communication and interpersonal abilities.

• Proficiency in scheduling software (e.g. Timely) or willingness to learn.

• A proactive attitude and the ability to anticipate the needs of the salon and its clients.

• Passion for the beauty industry and a desire to contribute to a positive salon environment.

Benefits:

• Flexible rostering and potential for full time hours in the future.

• Discounts on salon services and products.

• Opportunities for professional development and growth.

• A supportive and friendly team atmosphere.