Organisation:

Join one of Australia's Big 4 professional services firms, known for its innovation, enterprise-grade Salesforce programs, and collaborative culture. With a strong focus on delivering impact through technology, this team supports a wide range of industries from Education to Financial Services and the Public Sector through both Salesforce Implementation and Application Managed Services (AMS).

Team:

The Salesforce Technology Implementation team partners with clients to enable digital transformation from digital lending with Salesforce and nCino to CRM optimisation and enhancement. Leveraging a Powered Enterprise methodology, the team integrates best practices, change management, and tailored enablement to deliver scalable, sustainable solutions.

Within this capability, the Salesforce Solution Architect team plays a pivotal role in shaping and delivering enterprise-grade solutions that help clients realise the full potential of the Salesforce platform.

Role:

As an Associate Director - Salesforce Solution Architect, you'll lead the design and delivery of scalable, secure, and innovative Salesforce solutions that align with client strategies and transformation goals. You'll act as a strategic advisor to senior stakeholders, define technology roadmaps, and lead cross-functional teams through the full lifecycle from ideation to delivery.

You will:

• Lead end-to-end Salesforce solution architecture for enterprise programs
• Define architectural principles, development standards, and DevOps practices
• Develop phased implementation strategies tailored to client priorities
• Collaborate with Delivery Leads, Architects, and SMEs to manage scope, timelines, and risks
• Oversee integration architecture, data migration planning, and execution
• Evaluate and recommend emerging Salesforce technologies and features
• Ensure compliance with performance, scalability, security, and maintainability standards
• Mentor team members and contribute to practice growth and thought leadership

You will have:

• Extensive experience in Salesforce solution architecture and enterprise implementations
• Strong track record of leading complex Salesforce programs and influencing senior stakeholders
• Deep understanding of Sales Cloud, Service Cloud, Experience Cloud, and industry-specific solutions
• Experience with DevOps, DataOps, and Salesforce testing frameworks
• Strong leadership, stakeholder engagement, and communication skills
• A passion for solving business challenges through technology innovation
• Salesforce certifications such as Certified Application Architect or System Architect are highly advantageous
• Australian Citizenship required
• Baseline Clearance is highly advantageous