
Library Customer Service Officer Casual
Goldfields Library Corporation
Posted 4 days ago
Library Customer Service Officer (casual)
Goldfields Library Corporation is a leading, people-focused organisation delivering outstanding services for communities across Greater Bendigo, Mount Alexander, Macedon Ranges and Loddon shires. The vision for the Goldfields Library Corporation Strategy 2021-2025 is ‘Your Potential Realised’.
The ideal candidates to join our casual team will be flexible and reliable, passionate about libraries and able to provide proactive customer service to library patrons. Experience with person-first customer service and de-escalation strategies will be looked upon favourably.
Casual staff are a valued part of our organisation and assist with the full range of library services including day to day operations, program delivery, community relations, collection access, shelving and information services.
We are seeking applicants who can work at any of the libraries across our region, including Castlemaine, Gisborne, Kyneton, Romsey, Woodend, Heathcote, Bendigo, Kangaroo Flat and Eaglehawk. Availability for library agency shifts (via work vehicle to Loddon Shire) would also be looked upon favourably.
The role is:
Casual
Band 3A
Shifts are a minimum of 3 hours duration and may occur across library opening hours including evenings and Saturdays.
This is an exciting opportunity to work for an organisation that values its people and is respectful, collaborative and future focussed.
For further information and to view the position description, please see our website: https://www.ncgrl.vic.gov.au/employmentopportunities
To apply, click APPLY, and upload your application. Your application must include:
· Cover Letter, including locations available
· One page statement addressing the Key Selection Criteria
· Resume
Please note that SEEK only allows two uploads so you will need to combine your documents into a maximum of two files.
Applications must be received before 4pm Monday 25 August 2025.
Goldfields Libraries is a Child Safe organisation. A current Working with Children check is a condition of employment, and a criminal history check will be conducted prior to commencement.
GLC believes that diversity and inclusion are critical to our success. We are committed to creating an environment that is inclusive and welcoming to all, where everyone has the opportunity to contribute and grow. We value diversity in all its forms, and we believe our differences make us stronger. We are committed to providing equal opportunities to all our staff and we work to ensure that everyone is treated with respect and dignity. We recognise the knowledge, insights and capabilities of Aboriginal and Torres Strait Islander peoples and highly value their strength, resilience and cultural competence.
Should you require reasonable adjustments at any stage of the recruitment process, please be in touch with [email protected]
About Goldfields Library Corporation
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