Scheduling and Administration Officer - Aged Care

Duration: Part time, fixed term until 30 June 2026

Base Salary: $72,169 to $77,432 per annum (Admin 3.1 to 3.4)

• Darwin's only Aboriginal community-controlled health service
• 6 weeks annual leave + 5 paid days during Christmas shutdown
• Ongoing opportunity with career growth pathways

Play a vital role in supporting the delivery of culturally safe and responsive aged care services to Aboriginal and Torres Strait Islander elders.

Who are we?

Established in 1991, Danila Dilba Health Service (DDHS) is an Aboriginal community-controlled organisation committed to providing culturally appropriate, comprehensive primary health care services and community development within the Biluru (Aboriginal) community of the Yilli Rreung (Greater Darwin) Region in the Northern Territory.

We work to address the social determinants of health including the broader issues that affect our people's health, through evidence-based research and public advocacy. We also work to empower individuals, families, and communities to optimise their health.

About the role

The Scheduling and Administration Officer plays a vital role in supporting the delivery of culturally safe and responsive aged care services to Aboriginal and Torres Strait Islander elders. Working within a collaborative team environment, this position is responsible for scheduling aged care staff using Leecare software to ensure timely and effective service delivery in clients' homes and community settings. The role also provides general administrative support to the Aged Care team.

Responsibilities:

• Use Leecare to schedule support workers for in-home and community-based services.
• Support the coordination of workforce deployment to ensure maximum efficiency, productivity, and coverage across service areas.
• Liaise with clients, families, and carers to confirm appointments and service details.
• Maintain accurate client records and service documentation in Leecare.
• Provide general administrative support including data entry, filing, and document preparation.

To be successful you will need:

Essential

• Demonstrated experience in scheduling or administrative roles, preferably in aged care or community services.
• Proficiency in using Leecare or similar scheduling and client management systems.
• Strong organisational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• High level of personal resilience and flexibility with the ability to work under pressure.
• Ability to maintain accurate records and complete data entry.

Desirable

• Qualification or working towards qualification in Cert III Business Administration.
• An understanding of colonisation and experience in working with first nations peoples who have experienced integrational trauma.
• Previous experience working in aged care services.
• Experience in working in an Aboriginal Community Controlled Health Service.

What we offer:

• 6 weeks annual leave per annum
• 5 days paid leave during end of year shutdown (on top of annual leave).
• Salary packaging of up to $15,990 per annum.

For further information please contact Kelly Clark (Operations Manager - Aged Care) on (08) 8942 5400 or email [email protected].

Employment with DDHS is subject to a police check, a current NT working with children's card, CPR certificate, and full vaccination against COVID-19, or an exemption as listed on the Australian Immunisation Register (AIR).

Only those with full working rights will be considered for this position.