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Customer Service Specialist

HR Staff n' Stuff
Acacia Ridge, QLD
A$55,000-$70,000 p/a
Call Centre & Customer Service → Customer Service - Call Centre
Full-time
On-site

Posted 8 days ago


About the Company…

Queensland School Photography is a proudly Queensland-owned business specialising in high-quality school photography with a personal touch. We're passionate about capturing moments that matter, and we're looking for someone equally enthusiastic to be part of our growing team!

About the Role…
We're seeking a motivated, energetic individual to join us in a permanent full-time position based at our Acacia Ridge office. If you thrive in a customer-focused environment and enjoy working behind the scenes to help things run smoothly, this could be the perfect fit for you.

Immediate start | Monday to Friday, 8:00am–4:00pm | Full training provided!

Key Responsibilities

Be the first point of contact for incoming calls and customer enquiries

Provide product, service, and procedural information with professionalism

Take phone orders, process payments, and manage customer bookings

Prepare job data, send confirmations, and handle general admin tasks

Organise printing and delivery of envelopes for upcoming jobs

Liaise with school photo organisers to ensure smooth delivery of services

Assist with other areas of the business as needed.

About You…

Strong customer service and administration experience

Excellent written and verbal communication, with a friendly, professional phone manner

Calm under pressure with the ability to handle challenging situations confidently

Solid computer skills, including proficiency in Microsoft Office

Highly organised, able to prioritise tasks and work both independently and in a team

Positive attitude, reliable, and adaptable to support the broader business when required

Must be an Australian citizen or permanent resident

Ability to obtain (or already hold) a Working with Children Card and National Police Check.

Why Join Our Team?

Monday to Friday – Weekends free!

Support team environment

Opportunities to grow and further your career

Immediate start with full training to succeed.

If this role sounds like what you're looking for and you’d like to be part of our team, please apply online via SEEK.

Due to the volume of applications expected, only shortlisted candidates will be contacted. We thank you for your time and interest.


About HR Staff n' Stuff

Scoresby, VIC, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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