About the role

Permanent full time opportunity to be responsible for overseeing the day-to-day delivery of cleaning, patient assistance, and porterage services within the Operating Theatres, Intensive Care Unit (ICU), and Burns Unit at the Royal Brisbane and Women's Hospital (RBWH). The role ensures services are delivered to a high standard, supporting clinical functions and patient care. This position manages approximately 64 staff, including Theatre Support Officers (OO3), Patient Support Officers (OO2), and an afternoon shift Coordinator (OO4).

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

• Monitor service standards and respond to emerging operational challenges, prioritising patient safety and staff wellbeing.
• Facilitate the annual Performance and Development (PAD) process, ensuring constructive feedback, skill development, and succession planning are in place.
• Support the delivery and uptake of Certificate III in Health Services Assistance (Operating Theatre Support), including facilitation with internal and external assessors.
• Monitor stock levels and cleaning equipment, ensuring timely maintenance and replacement to minimise disruption to service.

Health Equity

It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Find out about the role in more detail and how to apply in the attached Role Description.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED