Senior Manager, Project Delivery - NSW Trustee and Guardian

Ongoing full-time vacancy, 35 hours per week.

Location: This role is based in Sydney. Flexible and hybrid working options available.

Clerk Grade: 11/12. Base salary $149,739 to $173,174 p.a. plus super and annual leave loading.

About us

At NSW Trustee and Guardian, our purpose is to support the rights, welfare, and interests of the people of NSW. Whether we are writing a Will, acting as an executor, attorney, trustee, guardian, or financial manager, we are here for critical moments in our customers’ lives. Join our dedicated NSW Government agency and make a difference in the lives of over 47,000 people each year.

Our commitment to diversity

Our workplace reflects the diverse community we serve. We encourage applications from all backgrounds, experiences, and abilities. This includes women, people with disability, Aboriginal and Torres Strait Islanders, the LGBTI community and people from culturally diverse backgrounds.

About the team

The Information and Technology team delivers secure, modern, and efficient digital services by maintaining robust technological infrastructure, developing and supporting critical business applications, and leading strategic technology initiatives aligned with the organisation’s objectives.

About the role

The Senior Manager, Project Delivery, leads and manages the risk, quality and progress of ICT projects to organisational standards. This includes ensuring projects are completed on time, on budget, to quality standards, and within agreed scope and drive towards delivering positive customer outcomes.

The role is responsible for the adoption of project management methodologies, selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches to meet the project deliverables and drive NSW Trustee and Guardian’s culture of being customer-centered.

As the Senior Manager, Project Delivery, you will:

Lead and manage project planning, budget, and governance to deliver critical, highly complex and/or large projects and the achievement of expected benefits.

Evaluate project feasibility including business requirements, forecasting, and planning for the realisation of anticipated benefits and ensure project scope is aligned with business priorities, including customer focused outcomes.

Manage and develop high performing teams in both a permanent and/or virtual setting to ensure project outcomes are achieved. This includes leading a collaborative approach to projects that are integrated, available resources are optimised, and methodologies, systems, tools, processes and policy guidelines are applied consistently.

Ensure that business and technology risks are appropriately identified, managed, and reported.

Develop and implement project management plans to ensure the success of the project and support major organisational change.

Lead the process for the deployment and integration of new digital capabilities into the business in a way that is sensitive to and fully compatible with business operations.

Drive a culture of collaboration and proactive communication with key stakeholders, including the management of expectations, and project outcomes are clearly defined and met.

For more information about the position, view the role description.

About you

The ideal person will have:

Extensive experience in leading projects and programs in the field of Information Management and Information Technology.

Proven experience in leading a team and collaborating with the Divisional leadership team.

Knowledge and experience in a change/transformation work environment.

Passion for continuous improvement of processes within the business.

Excellent communication skills to work confidently with a diverse range of customers, colleagues, and senior management.

Positive attitude and a proactive leader who enjoys delivering large, complex objectives in a changing environment.

Sound like you? We would love to hear from you!

What we offer

NSW Trustee and Guardian offers interesting, challenging and rewarding work that has real purpose. Other benefits of joining us include:

work-life balance with flexible work options (working from different work locations, variable start/finish times, job sharing)

various leave options (recreation, parental, and flex leave of up to 24 days per year)

career development including study leave and acting opportunities

access to Fitness Passport and employee assistance program, and annual flu vaccinations.

Be part of something bigger. For more information about joining us, visit the Careers page on our website.

How to apply

To apply for this role:

Complete the online application via IworkforNSW.

Submit a resume (maximum five pages)

Submit a brief cover letter (maximum two pages) outlining your skills, experience and suitability.

Read: writing your job application for tips with the application process.

Closing date

Applications close 11:59pm, Sunday 24 August 2025.

For enquiries about the role, please contact Antonio Caswell - Talent Advisor via email: [email protected].

For enquiries about the recruitment process, please contact Antonio Caswell - Talent Advisor via email: [email protected].

Please do not send your applications directly via email, LinkedIn or SEEK. Only applications submitted via the online portal will be accepted.

Please note:

If you need an adjustment in the recruitment process, please contact People and Culture via email at [email protected]

Offers of employment will be subject to reference checks and relevant clearances.

A talent pool may be created for future ongoing and temporary roles and is valid for 18 months.

Thank you for your interest in this role. We look forward to receiving your application.