We are looking for an experienced and driven Change Manager to join our client's team on a 3-month contract to support the successful delivery of two major IT initiatives. This is an opportunity to make a real impact in a fast-paced, collaborative environment supporting 2 projects:

• Windows 10 to Windows 11 upgrade – ensuring a smooth and well-supported transition across the organisation.
• Zendesk to ServiceNow migration – supporting users and teams through the change in service management platforms.

Key Responsibilities:

• Develop and implement change strategies, communications, and training plans to support both projects.
• Work closely with the internal change and communications team to ensure messaging is aligned and effectively delivered.
• Identify change impacts, develop mitigation strategies, and engage stakeholders across various business units.
• Partner with technical teams, business stakeholders, and project teams to ensure user readiness and adoption.
• Monitor and report on change effectiveness and adjust strategies as needed.

What We’re Looking For:

• Proven experience as a Change Manager on technology or IT transformation projects – particularly involving system upgrades or tool transitions.
• Strong stakeholder engagement skills, with excellent interpersonal and communication skills.
• Demonstrated success in leading change initiatives, including planning and delivery of communications, training, and stakeholder support.
• Knowledge and experience with Windows OS upgrades and/or platform transitions such as Zendesk to ServiceNow will be highly regarded.
• Ability to work autonomously while collaborating effectively with cross-functional teams.

Contract Details:

• Circa $800 p/d (some flexiblity for the right candiate).
• 3-month contract, with immediate start.
• Hybrid working model – primarily remote, with 1-2 days p/w in office (nearby Melbourne CBD).