About UQ Sport

For more than a century, UQ Sport has led sport and recreation at The University of Queensland. Our not-for-profit organisation is committed to empowering people of all abilities to embrace movement and build lifelong connections.

As one of Queensland’s largest multi-sport facilities, we provide exceptional Athletics, Aquatic, Tennis and Fitness Centres, alongside expansive grass and synthetic fields, indoor and outdoor courts, function spaces and retail outlets.

Our people are more than employees, they are trusted team members who actively support over 4,000 customers and a further 7,000 participants across UQ's 35+ sporting clubs. We promote a healthy work-life balance, prioritises wellbeing, encourages professional growth and never forgets to have fun along the way. We are united by a commitment to create an active and inclusive environment where everyone can move, achieve their personal best, and feel like they genuinely belong.

About This Opportunity

UQ Sport is on the cusp of something extraordinary. As we are about to enter a new era with a brand-new Fitness Centre, a revitalised sport precinct, and a unique opportunity to contribute to the journey towards Brisbane 2032, we are now seeking an exceptional Fitness Centre Manager who will lead and manage the UQ Sport Fitness Centre through its next phase of growth and transformation.

Spanning three levels, the new Fitness Centre will offer enhanced facilities designed to cater to all fitness levels and abilities. This includes a 1,650m² indoor gym, upgraded strength, weights and cardio equipment, and five multi-use studios to support an expanded and diverse group fitness offering.

In this newly created role, you will take the lead on the selection of all the new Fitness equipment, the gym configuration, and group fitness offering, ensuring a safe, efficient, and highly engaging experience for every member. With a strong focus on service excellence, you will drive increased utilisation, foster community engagement, and support sustainable revenue growth across the Fitness Centre.

Success in this role requires strong leadership across multiple fronts, including team development, stakeholder engagement, customer flow optimisation, process improvement, and business performance. You'll also be responsible for ensuring the effective use of facilities and resources, all aligned with UQ Sport’s strategic direction and long-term vision.

For a full copy of the position description, please contact [email protected]

About You

Degree in Sports Management, Sports Facilities and Event Management, Business Management, Business Administration, or related field.

Minimum 5 years’ experience in a similar venue or fitness/sports centre management role.

Demonstrated ability to lead, engage, and retain staff in a commercial or customer-facing environment.

Strong business and financial acumen, with experience managing budgets and analysing operational performance.

Proven skills in conflict resolution, stakeholder engagement, and influencing at all levels.

Experience in delivering and improving customer service standards and communicating required resourcing needs and costs with users.

Experience in undertaking the physical operations of setting up venues and change overs for different sporting and booked events.

Ability to interpret and act on data to improve business outcomes.

Excellent interpersonal, written and verbal communication skills, with strong planning and organisational abilities.

Proactive, solutions-focused mindset with the ability to work independently.

Comfortable operating in a dynamic, fast-paced environment.

The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia, criminal check, education check, first aid and CPR certification, blue card check.

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

Questions?

For more information about this opportunity and application inquiries, please contact Aleisha O’Neill, Talent Acquisition Advisor via [email protected]

Want to Apply?

We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload:

Resume

A cover letter summarising how your background aligns with the 'About You' section

Other Information

UQ Sport is an equal employment opportunity provider. We pride ourselves on our inclusive and diverse workforce. We believe that embracing the differences and expertise in our employees makes us a stronger organisation.

We are committed to providing a fun, safe and supportive service environment for all our customers and clients, including children and young people. For this reason, please be advised that as part of our recruitment process you may be subject to blue card screening, reference checks, and identification/qualification verification. We may request that you disclose any information relevant to your eligibility to engage in our programs involving children and young people.

Applications close Sunday, 31 August 2025

Applications will be reviewed as received. We encourage candidates to apply as soon as possible. UQ Sport reserves the right to close this application process early.