Position overview

• Permanent, Full-Time opportunity
• True hybrid working - work from home and our Mitcham office
• $166,650 Total Remuneration Package (inclusive of 12% superannuation)

The Role

As a dynamic and supportive leader in the Asset Delivery & Care team, this role plays a critical part in guiding and inspiring high-performing teams to deliver exceptional operational outcomes.

Leading from the front in a fast-paced environment, this role is about more than just managing service delivery - it's about being present, building trust and following through. You lead by example, creating strong connections with your team and stakeholders and fostering a culture of accountability, collaboration and pride in performance.

You will drive the seamless day-to-day delivery of planned and corrective maintenance across civil asset base, ensuring services are delivered safely, efficiently and with a focus on customer satisfaction.

Through close partnerships with delivery teams, you'll unlock continuous improvement opportunities by aligning with strategic KPIs, driving financial performance and adapting swiftly to changing customer needs - all while keeping your team engaged, supported and set up for success.

About us

We're on a mission to create a brighter future, where you can be a change maker at the actual source. We're one of Australia's largest water utilities with over 30% of Victoria's population relying on us for their essential water and sanitation services.

Our award-winning culture fosters an inclusive, collaborative, and flexible environment that enables our people to thrive. Here, you'll be inspired and challenged to grow alongside us.

We're committed to reconciliation and supporting the self-determined role for Traditional Owners/Custodians in water and land management.

Your key responsibilities

• To lead a multidisciplinary team and act as a core member of the Asset Delivery & Care Leadership Team
• Manage an annual budget, overseeing forecasts, expenditure, and strong business case development.
• Partner with our Safety and Assurance & Resilience teams to uphold compliance and drive continuous improvements in safety, quality, and environmental standards.
• Develop, implement, and track the team's annual plan focused on enhancing customer service, meeting our water/sanitation service delivery targets, team development and workload balance
• Drive new business initiatives and innovation across the division.
• Champion strategic people management - fostering staff development, fairness, inclusion, engagement, and work-life balance.
• Align roles and build a supportive, collaborative culture focused on team performance and wellbeing.
• Cultivate strong partnerships with internal stakeholders, suppliers, delivery partners, councils, and external authorities to streamline service delivery and improve customer outcomes.
• Lead change initiatives internally and externally, including social procurement aligned with Yarra Valley Waters 2030 strategy, supporting Aboriginal businesses and social enterprises.
• Ensure compliance with legislation, regulations, and risk/quality standards.
• Oversee resource capacity planning, CAPEX/OPEX management, and drive productivity and efficiency improvements.
• Support key projects like system upgrades and manage regular performance reporting across financial, environmental, customer satisfaction, and delivery metrics.
• Own contract performance, ensuring timely restoration and reliable water/sewer services.
• Prepare comprehensive annual business cases detailing budget needs and delivery commitments

What we're looking for

• Tertiary qualification in Engineering, Science, or related field
• Experience in people management, procurement, and contract management.
• Knowledge of procurement governance and contract management.
• Strong stakeholder engagement, negotiation, and commercial skills.
• Supportive and present leadership style - leads by example and builds trust through consistency and visibility.
• Inspires and motivates teams by fostering connection, clarity and shared accountability.
• Delivers on commitments - is reliable, action-oriented and outcome-focused
• Ability to influence senior leaders and collaborate with diverse stakeholders.
• Commitment to OH&S, quality assurance, and environmental standards.
• Background in asset management and water network operations.
• Proficient in Microsoft Excel
• Water industry and maintenance contract management experience - desirable

To view the full position description, click HERE.

Why Yarra Valley Water?

We celebrate and encourage new thinking at every level. Creating opportunities for you to grow - both professionally, and personally. When you flourish, we all do.

• $166,650 TRP inclusive of 12% superannuation
• Flexible working arrangements where our people are empowered to design their days with their team. Read our hybrid playbook HERE.
• $650 home office set up allowance for eligible employees
• Free and secure on-site parking with on-site café at our Mitcham office
• 14 weeks paid leave parental leave
• 15 days paid personal leave, which can be used for caring, wellbeing, mental health, menstrual or menopause
• Request to swap certain public holidays for another day of paid leave

To read more about our benefits and culture, read our employee handbook HERE.

Did you know?

Research shows that men apply to jobs when they meet an average of 60% of the criteria, while women and other marginalised people tend to only apply when they meet all of them. So, if you think you have what it takes, but don't necessarily tick every box, please apply or get in touch. We'd love to have a chat and see if you could be a great fit.

How to apply

Applications should include a supporting Cover Letter and Resume.

Closing date: Monday 18th August 2025

This position is available for Yarra Valley Water employees and external applicants.

We welcome applications from everyone, including Aboriginal and/or Torres Strait Islander peoples, people with disability, mature age and young job seekers, members of the LGBTIQA+ community and people of all cultural backgrounds. If you need this information in an accessible format or would like to discuss reasonable adjustments during the recruitment process, please call 03 9872 2542 or email [email protected]. If you need any help with the application process or would like to discuss the recruitment process, please contact us via email [email protected].

Successful applicants must be eligible to work in Australia and agree to provide information for pre-employment checks, if required for the position. This may also include a Police Check or AusCheck, where an offer will be subject to a satisfactory outcome of these checks.