QTIX Digital Campaign Coordinator

Job Status: Full-time Term (12 Months)
Salary: $81,905 per annum plus super
Industry: Performing Arts
Location: South Brisbane
Application Closing Date: 5pm, Sunday 17 August 2025

About Us

Queensland Performing Arts Centre (QPAC) is one of Australia’s leading centres for live performance. Welcoming over 1.5 million visitors to more than 1200 performances each year, we embrace the best in live performance – the world renowned alongside the emerging, local, and new – and connect to the stories and ideas at the heart of each production. Through the warmth and expertise of our staff, we have become a trusted curator, presenter, and host; a place to come together to relax, reflect, share stories, and celebrate. QTIX is a wholly owned subsidiary of QPAC (Queensland Performing Arts Centre), providing ticketing, marketing, and customer service solutions to support QPAC’s venues and performances, as well as a broad portfolio of external clients.

About the Role

We are seeking applications for the role of QTIX Digital Campaign Coordinator. This is an essential role that supports the planning, execution, and optimisation of QTIX marketing campaigns across email and web platforms. This role is responsible for managing campaign scheduling, automated journeys, audience segmentation, and performance reporting to drive engagement and growth.

In this role you will:

Design and execute email campaigns using a marketing automation platform, ensuring alignment with campaign goals and brand standards. Implement automated journeys with key touchpoints such as reminder emails and surveys. Monitor performance to improve engagement and encourage repeat attendance.

Conduct detailed data segmentation to identify audience groups and apply personalised content strategies. Tailor messaging and campaign elements based on client goals and audience insights to maximise relevance and impact.

Build and update events and content pages on the QTIX website. Ensure all content is accurate, timely, and presented consistently in line with brand standards and marketing objectives.

Prepare detailed reports with insights and recommendations to identify optimisation opportunities and improve future campaign outcomes. Implement tracking tags for events and conversion analytics, such as Google Analytics.

Ensure all campaigns comply with relevant data privacy laws and regulations. Stay informed on digital marketing trends and platform updates to support innovation and maintain best practices.

Perform other duties as required and directed by the QTIX Marketing Strategy and Insights Manager, contributing to the overall success of the marketing team.

About You

To be successful in this role, we are looking for:

Demonstrate the ability to design and implement automated journeys with key touchpoints such as reminder emails and surveys to enhance audience engagement and retention.

Demonstrate capability in data segmentation and applying audience insights and client objectives to personalised content.

Demonstrate experience in building and updating content pages on websites, ensuring accuracy, timeliness, and consistency with the brand. Ability to manage content workflows and collaborate with stakeholders to maintain high-quality digital experiences.

Show proficiency in preparing detailed campaign reports with actionable insights and recommendations. Experience using tools such as Google Analytics and implementing tracking tags to monitor event performance and conversion metrics.

Sound understanding of data privacy regulations and digital marketing compliance standards.

How to Apply

The Queensland Performing Arts Centre is an equal opportunity employer and welcomes applications from Aboriginal and Torres Strait Islander people, people from diverse cultural backgrounds, Disabled and Deaf people, members of the LGBTQIA+ community and people of all ages.

To be eligible to apply for this position, applicants must have existing Australian work rights. Any offer of employment will be subject to a satisfactory National Police check.

You can apply and obtain a copy of the position description on the QPAC Careers Webpage. For any other queries, please contact the Talent Acquisition team on (07) 3842 9361.

The closing date for applications is Sunday, 17 August 2025 at 5:00 pm. QPAC will commence screening and shortlisting in advance of this closing date.