Customer Service Officer

$40.15- $41.93 per hour

Casual position

We are currently seeking casual staff to join our team based at our leisure centres in Sunshine and Keilor Downs.

The role:

• Reporting to the Customer Service Supervisor, we are seeking passionate and motivated people who can bring their skills and experience for:
• Delivering exceptional customer service
• Sales and administration
• Cash handling
• Handling complaints and conflict
• Proactive problem solving

To be considered you will have:

• A wide range of availability – including early mornings, evenings, and weekends.
• Ability to travel to both Sunshine Leisure Centre and Brimbank Aquatic and Wellness Centre.
• First aid and CPR certificate
• Working with Childrens check (Employee)

The City of Brimbank is the second largest municipality in metropolitan Melbourne. Only 10 kilometres west of Melbourne, it's the gateway to Melbourne's western suburbs and the regions.

To view a copy of this Position Description, please go to https://www.brimbank.vic.gov.au/careers and click on the Job Listing. To apply, please include your Resume and a Cover Letter of no more than 2 pages, outlining how you can deliver on the key aspects of the role and how you will assist Brimbank in 'becoming the best it can be'.

Brimbank City Council actively encourages applicants from Aboriginal and Torres Strait Islander heritage, people living with disability, and LGBTQIA+ and people from culturally diverse backgrounds to explore the opportunity of a career at Brimbank.

If you have any support or access requirements or would like to speak to someone about employment process, please contact People Culture and Wellbeing on 9249 4000.

Brimbank City Council is a Child Safe organisation and endeavouring to promote child safe, child friendly practices.

To be eligible for employment at Brimbank City Council you must be an Australian citizen, permanent resident of Australia or be legally entitled to work in Australia.

All applications should be submitted online by clicking on 'Apply' link.

Direct any queries regarding the role to: Rebecca - [email protected]

Don't meet every single requirement for this role? Studies have shown women and those of underrepresented groups are less likely to apply for roles unless they meet every criterion. At Brimbank City Council, we recognise that different experiences make for great community outcomes. If you are excited about this role, but your experience doesn't perfectly align to the criteria we encourage you to click the APPLY button now and submit your application.

If you want to know more about what we do or why you should work for Brimbank City Council check out our web page: https://www.brimbank.vic.gov.au/careers