About Us

Richmond Dairies is a family-owned company based in Casino, New South Wales, specialising in the production of high-quality dairy ingredients for both domestic and international markets. Established in 1995, the company is recognised for its innovation in milk/yoghurt powder, milk protein concentrates (MPC), cream, permeate, and other customised dairy-based ingredients for industrial and nutritional applications. Richmond Dairies is part of a broader international group, with its headquarters located in the United Kingdom and a subsidiary operating in Uruguay to support Latin American market access. The company values long-term relationships with suppliers and customers, technological excellence, and global competitiveness in the dairy sector.

Position Overview

Reporting to the Senior Management Executive, the Technical Sales and Export Specialist is a critical role in driving domestic and international sales of our dairy ingredients by combing deep product knowledge with market insight and export logistics expertise. This role focuses on developing and maintaining strong customer relationships, identifying growth opportunities and delivering tailored ingredient solutions that meet technical specifications and regulatory standards.

Location: Onsite role at Richmond Dairies, Casino NSW.

Key Responsibilities

· Conduct technical and consultative sales of dairy ingredients to B2B industrial clients.

· Manage and expand relationships with key accounts in both domestic and international markets.

· Provide technical support on ingredient application, product performance, and process compatibility.

· Collaborate with R&D and production teams to customize ingredients and develop new formulations.

· Represent the company at trade shows, technical visits, and industry events.

· Gather and communicate customer feedback to guide product improvements and innovation.

· Maintain up-to-date knowledge of international trends in dairy and nutritional ingredients.

· Prepare and manage sales invoicing and export documentation.

· Organise and coordinate international shipping and transport logistics.

· Communicate with overseas customers regarding shipping, documentation, and compliance.

What you must bring to the role:

· Degree in Food Engineering, Animal Science, Chemistry, Biotechnology, or a related field.

· Proven experience in the manufacturing and development of dairy ingredients (e.g., milk/yoghurt powder, MPC, permeate, cream, etc.), ideally including hands-on knowledge of industrial processes, new formulations, and ingredient customization for international clients.

· Practical experience with export procedures and international regulatory requirements.

· Strong technical and commercial communication skills.

· Availability to travel domestically and internationally, as and when required.

· A valid passport and have no restrictions that would prevent international travel, including entry into countries where the company conducts business.

· Current driver’s licence

· Right to work in Australia.

What would be a plus:

· Fluency in Spanish, Portuguese, or a Southeast Asian language or Northeast Asian language is a big advantage.

· Previous experience in B2B dairy ingredient sales in Latin America, Southeast Asia, or Northeast Asia.

· Familiarity with regional regulatory frameworks such as Mercosur, ASEAN food safety standards, MFDS, and MHLW.

· Demonstrated success in launching dairy or nutritional ingredients into Latin American or Asian markets.

· Cultural fluency and ability to manage relationships across time zones and diverse export markets.

Join our team at Richmond Dairies contribute to the success of a company dedicated to quality, innovation, and sustainable growth. We offer a structured and quality focused work environment and career growth opportunities in a global dairy export business.

Apply on Seek by submitting your resume and a cover letter addressing ‘what you must bring to the role’.

Closing Date: 9am, Monday 25 August 2025.

Richmond Dairies may close this advert sooner where a suitable candidate pool is established.

For more information, please visit Richmond Dairies www.richmonddairies.com