Leave Coverage - Assistant Village Manager

We are currently seeking an Assistant Village Manager for the period from now to 10 October 2025. This is a full time position and will be required to work across two locations in the Eastern suburbs and the Sutherland Shire. We will consider part-time for the right candidate (5 hours per day, 5 days per week).

You will work closely with the Village Manager to provide a variety of services to the village to create a welcome, caring and safe community for our Independent Living residents. Your responsibility includes, but are not limited, to:

• Ensure all dealings with all stakeholders are undertaken professionally, with kindness and care to establish the villages’ reputation as being an outstanding offering in the local catchment.

• Assist the Village Manager to manage the day-to-day operations in an efficient and effective manner

• Assisting residents with social event facilitation within the village.

• Ensure that the villages maintain a high level of presentation

• Manage the maintenance tickets process within the designated timeframes.

• Follow up and check on the resolution of jobs with the organisations Property team and village residents.

• Document creation, such as agendas, minutes, memos.

• Processing meal orders and meal recharges

• Incoming and outgoing unit inspections and reports

• Village newsletters

• Circulating communication to residents

• Admissions and discharges of residents in all systems

• Participate in and maintain industry Retirement Village Accreditation and Code of Conduct compliance for the village.

• Assist in the management of existing organisations incident reporting, complaints, continuous improvement/feedback systems.

Required Skills and Experience:

• Knowledge or ability to acquire knowledge of relevant legislation applicable to management and operation of a retirement village.

• Current NSW Drivers Licence and vehicle

• Excellent stakeholder management skills and be able to interact with stakeholders and our residents in a respectful and empathetic manner.

• Strong conflict resolution and negotiation skills

• Intermediate to Advanced user of the Microsoft Suite (Outlook, Word, Excel, PowerPoint)

• High level of attention to detail.

• Works well independently and able to remain calm and work under pressure.

• Flexible and responsive to change.

• Results focused and achieving high levels of customer satisfaction

Please APPLY NOW if you are interested in the position!