About the business

Your Aged Care at Home is a registered charity and public benevolent institution that is approved to provide both the Home Care Packages Program and NDIS services.

Your Aged Care at Home believes that all people have the right to choose to remain living in their own homes, for as long as possible, supported by a range of integrated and flexible services.

The service provided by us will promote the person's independence and dignity and will contribute to their physical, emotional, spiritual, cultural and social well-being.

About the role

We are inviting an energetic and committed Care Manager to join our leadership team. The role is responsible for managing our team of care partners and nurses to ensure a high quality of care and safety for our Home Care Package clients.

This full-time position reports to the Executive Director and is based in our Bankstown location. As part of the executive team, you will be instrumental in setting and managing organisation direction and outcomes.

The Care Manager will have exceptional skills in care coordination and have the necessary skill and aptitude to manage a team of care partners and nurses in the delivery of the Home Care Packages program (and as in development, the Support at Home program).

Key Responsibilities

Overseeing the management of Home Care Packages and Support at Home within budget and in compliance with the Aged Care Quality Standards.

Ensuring that the home care delivery team (care partners, nurses, support workers) are providing support to clients that represents industry best practice, is focused on wellness and reablement and is responsive to client's individual needs.

Maintaining a high standard in providing prompt and solution orientated service to clients and exhibiting a concern for excellence in service delivery to older people and persons with a disability.

Assisting, training, mentoring and providing support to the home care delivery team.

Supporting the provision of culturally and linguistically appropriate services to the clients.

Working closely with the executive team, rostering manager, care partners, clinical team, clients, and support workers to establish, maintain and review client services.

Demonstrating a comprehensive knowledge of the Home Care Packages Program and Support at Home.

Conforming to regulatory requirements for Aged Care under the Home Care Packages Program, the pending Support at Home program, and the new Strengthened Aged Care Quality Standards.

Monitoring and evaluating the effectiveness of the service model and associated systems and processes and identify continuous improvement opportunities.

Benefits and perks

PBI Salary Packaging of $18,550 p/a

Dynamic and caring team

Opportunity for further training and professional development

Skills and experience

Demonstrated experience in a hands-on leadership or management role in aged care, preferably Home Care Packages.

Experienced in care coordination.

Relevant qualifications in aged care, health care or associated fields.

Comprehensive understanding of the Aged Care Quality Standards and aged care regulatory and compliance requirements.

Exposure to and understanding of the Support at Home program (to the extent it has been finalised).

Excellent written and oral communication skills coupled with the ability to negotiate positive outcomes.

Experience with CRM systems and competent in the use of various apps, including the Microsoft Office suite.

A current drivers licence, your own vehicle, a clear national police record check or NDIS worker screening check, and permanent Australian work rights are mandatory requirements for this role.