Your Opportunity

You will join an established business that looks after their people. They're a business known for the tenure of their staff, highlighting strong culture, career development, and leadership that values the contribution that you make to their success.

They're an Australian success story with a large workforce and international locations whilst remaining proudly Brisbane based. They're innovative, have a commitment to sustainability, and are values led. You will receive significant support from leadership in the form of mentorship and self-directed learning as well flexible start / finish.

Your role as the Credit Manager is to manage the company's credit risk by overseeing the assessment, approval, and monitoring of customer credit accounts. This role is client focused and you will be responsible for ensuring existing relationships are maintained and improved upon.

Responsibilities:

Credit Risk Management

• Assess and approve new customer credit applications in line with company policy.
• Review existing credit limits regularly and adjust based on risk analysis and payment history.
• Liaise with external credit reference agencies and insurers to inform decisions.

Accounts Receivable Oversight:

• Monitor the aged debtor's ledger and ensure timely collection of outstanding balances.
• Manage complex or high-value accounts and resolve disputes or escalations.
• Develop and implement strategies to reduce aged debt and improve cash flow including collection calls.

Team Management & Leadership:

• Manage and mentor the Credit Controller, providing training, support, and development.
• Set clear performance objectives and conduct regular reviews.

Process Improvement:

• Streamline and improve credit control procedures and reporting systems.
• Work closely with the sales, customer service, and finance teams to enhance credit management processes.
• Ensure compliance with internal controls and company credit policies.

Reporting & Analysis:

• Prepare monthly reports on aged debt, bad debt provision, and credit exposure for senior management.
• Analyse trends in customer payment behaviour and recommend risk mitigation actions.
• Support internal and external audits as required.

Stakeholder Engagement:

• Build and maintain strong relationships with key customers to facilitate effective communication and payment.
• Collaborate with the wider finance and sales teams to resolve customer queries and disputes efficiently.

About You

To excel in this role, you should possess the following skills and experience:

• Minimum 3 years of Credit Management/supervisory experience.
• Previous management experience of a direct report.
• Intermediate Excel understanding - basic formulae understanding.
• Strong understanding of credit control policies
• Excellent communication with relationship building expertise

Apply Today

Submit your CV directly via email to Maria Saavedra on [email protected] or by pressing the Apply button.

Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.

By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.