We are seeking a proactive and detail-oriented professional to support the Labour Hire Licensing Scheme.

In this role, you will:

• Provide accurate and timely advice to stakeholders regarding the Labour Hire Licensing (LHL) Act and related legislation.
• Conduct research and analysis on complex matters, preparing clear and wellinformed responses, briefing papers, and correspondence for stakeholders.
• Assist with case investigations, audits, and educational activities to promote compliance and understanding of labour hire requirements.
• Manage stakeholder information using a case management system, analyse licensing data, and generate statistical reports on compliance trends.

Key Responsibilities:

• Deliver high-quality service in line with relevant policies and procedures, with a commitment to continuous business process improvement.
• Actively contribute to a positive, inclusive, and diverse workplace culture.
• Interpret and apply legislation, demonstrating sound knowledge of labour hire practices and relevant legal frameworks.
• Communicate effectively with a range of stakeholders, both verbally and in writing, and support the collaborative functioning of a small, dynamic team.
• Assess customer needs, conduct research, and develop practical and appropriate responses and solutions.
• Work independently, demonstrating strong organisational and time management skills.
• Adapt to change, handle ambiguity with resilience, and maintain a focus on delivering outcomes.

Skills and Experience:

• Strong legislative interpretation skills and an understanding of contemporary issues related to labour hire or similar regulatory environments.
• Excellent communication and interpersonal skills, with a focus on client service excellence.
• Ability to manage competing priorities effectively and deliver high-quality outcomes under minimal supervision.

Applications to remain current for 12 months.

Job Ad Reference: QLD/651496/25

Closing Date: Thursday, 14th August 2025