Lead Practice Excellence and Drive Quality Outcomes

At Meli, we are committed to delivering high-quality, evidence-informed services that support young people to thrive. As our Practice and Compliance Lead within Youth Services, you’ll play a pivotal role in shaping and embedding best practice across the Barwon Southwest region. This is a unique opportunity to lead with purpose, influence service delivery, and support a culture of continuous improvement and accountability.

About the Role

As a Practice and Compliance Lead, you will:

• Lead the integration of evidence-informed frameworks and ensure compliance with service standards
• Analyse critical incidents and service trends to drive quality improvement and risk mitigation
• Build practitioner capability through coaching, training, and resource development
• Collaborate with internal and external stakeholders to align practice with strategic objectives and sector developments

Position Details

• 12-month Fixed term position
• 1 FTE working 38 hours per week
• $119,350 p/a + Super + Salary Packaging
• To view the Position Description, please visit www.meli.org.au/careers

Why Work with Us?

At Meli, we offer more than just a job—we provide a platform to thrive, grow, and make an impact. Our Employee Value Proposition (EVP) includes:

• Supportive Culture: Join a values-driven organization that fosters collaboration and innovation.
• Career Growth: Access ongoing Learning & Development opportunities and clear pathways for progression.
• Financial Benefits: Enjoy salary packaging up to $15,900 per year, enhancing your financial well-being.
• Work-Life Balance: Benefit from flexible ways of working
• Employee Wellbeing: Participate in employee-led Inclusion Working Groups, access confidential counselling via our Employee Assistance Program, and enjoy paid parental leave above the government scheme.
• Diversity and Inclusion: Be part of a team that celebrates diversity and actively supports individuals from all walks of life.

What We're Looking For

We value individuals who bring dedication, empathy, and expertise to their roles. To succeed in this position, you will have:

• Bachelor of Social Work, Psychology, Nursing, Diploma of Welfare Studies, or equivalent qualifications.
• Extensive experience delivering high standard case practice and leadership in the Community Services sector.
• Capacity to provide positive leadership with a focus on support, accountability, and experience within a complex service delivery environment. Well-developed communication and interpersonal skills including report writing to ensure program compliance, positive leadership and quality service.
• Evidence of proficiency in data recording systems specific to the program area
• Understanding of the purpose and expectations of the Victorian Child Safe Standards and demonstrated commitment to contributing to a child safe organization in both practice and culture.

Join Our Commitment

Meli is committed to providing a child-safe environment. We have zero tolerance of any abuse or maltreatment of children. Our recruitment practices reflect our commitment to ensuring the safety and wellbeing of young people in our care.

Meli is proud to be an equal-opportunity employer. We actively encourage applications from Aboriginal and Torres Strait Islander people, individuals from culturally diverse backgrounds, LGBTQIA+ community members, people living with disabilities, and those looking to return to the workforce.

Our usual process includes a written application, a phone call and a panel interview, if you require adjustments to the recruitment process, please email us at [email protected] to discuss how we can best support you.

How to Apply

We’re excited to hear from you! Please submit your application, including a résumé and addressing the key selection criteria in the application form. Applications close 11:59pm Tuesday 12 August 2025.

For more information about the position please contact Josephine Taylor, Director Youth, Housing and South West on 0409 430 408

Take the Next Step

If you’re ready to inspire change and make a lasting impact, click Apply Now and start your journey with Meli.

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