
CASE OFFICER - SAFER COMMUNITIES
CQUniversity
Posted 1 day ago
About this Opportunity
Continuing, Full-Time
Wellbeing Directorate
CQUniversity Sydney
Higher Education Worker Level 6
Total Remuneration $110,541 to $119,053 pa (including salary of $93,409 to $100,602 plus 17% superannuation and leave loading)
Join an organisation with an unbreakable belief that quality education, training and research should be available to everyone – regardless of background, location or life circumstances.
Working at CQUniversity
Join a team where your work truly matters. CQUniversity is seeking a compassionate and motivated professional to support our commitment to a safe, respectful and inclusive environment for all students and staff.
In this student-facing role, you’ll be the first point of contact for behavioural concerns and safety-related disclosures, including bullying, harassment, sexual violence, discrimination and domestic or family violence. You’ll conduct person-centred impact assessments and collaborate with internal and external stakeholders to identify support, education, and intervention pathways.
As part of the Safer Communities team, you’ll contribute to early intervention strategies, harm prevention, and health promotion initiatives, while supporting students' wellbeing and academic success.
You will use your judgement to assess risk, respond sensitively and appropriately, and maintain accurate case documentation through incident management systems. Your trauma-informed, culturally sensitive approach will help ensure students feel heard, supported and safe. If you're passionate about making a positive impact and helping others thrive, we encourage you to apply.
Be Rewarded
17% superannuation (with the choice to join an award-winning superfund)
6 weeks annual leave (incl. Christmas and New Year closure)
10 days personal/sick leave, plus 5 days carer’s leave
7.25 hours engaged service leave
Fantastic professional and career development opportunities
Up to 26 weeks (six months) paid parental leave
Access to an Employee Assistance Program and Fitness Passport
Position Requirements
Experience supporting individuals with psychosocial safety concerns using trauma-informed approaches.
Skilled in conducting first response interviews and intake or triage in a client or student service setting.
Proven ability to assess and escalate risk, including activating emergency procedures when required.
Strong interpersonal skills with a commitment to professional ethics and effective stakeholder communication.
Relevant degree and experience, or equivalent combination of education and specialist expertise.
For further information about this position, please refer to the Position Description on the CQUniversity Careers Site.
Applications Close: 11:59pm, Tuesday, 19 August 2025
Job Requisition ID: 6257
When submitting your application, please include: Your Current CV or Resume, and a 1-2 page Cover Letter highlighting your relevant skills, experience and suitability for the position.
Work Rights: Visa sponsorship is not available for this position. Candidates must hold the full rights to work in Australia to be considered for this appointment.
CQUniversity is an equal opportunity employer and welcomes diversity in the workplace. Aboriginal and Torres Strait Islander people, and CQUniversity’s domestic and international student graduates with post-study work rights are encouraged to apply.
Keywords: Mental Health Support | Therapeutic Support | Holistic Support | Emotional Wellbeing | Community Engagement | Support Services | Development | Pastoral Care | Health Promotion | Educational Counselling | Mental Health Practitioner | Wellbeing Advisor | Psychologist | Social Worker | Crisis Intervention Specialist | Support Worker
About CQUniversity
CQUniversity Australia has been on a phenomenal trajectory since 2009. A focus on excellence, engagement and equity has led to remarkable growth in student numbers, new courses, new campuses, infrastructure, research impact and reputation has seen the University emerge as one of Australia’s truly great Universities. Find out more about our vision and values.
Originally founded in Rockhampton in 1967 as the Queensland Institute of Technology (QIT) Capricornia, it was awarded full university status in 1992, and now has more than 30,000 students spread across 25 campuses and locations Australia-wide. This reach has firmly established CQUniversity as one of the largest universities based in regional Australia, with campuses in Adelaide, Brisbane, Bundaberg, Cairns, Emerald, Gladstone, Mackay, Melbourne, Noosa, Perth, Rockhampton, Sydney and Townsville. Along with these campuses the University also operates study centres in Broome, Busselton, Charters Towers and Karratha, and delivers programs in Cooma and Geraldton thanks to partnerships with the respective University Centres in those communities.
Source: This is an extract from the company's own website.
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