Are you organised, detail-oriented, and passionate about delivering a seamless client experience? We’re looking for a Client Service Manager to join a growing mortgage broking team in Adelaide. You’ll be the broker’s right hand, keeping everything running smoothly from loan submission to settlement.

What You’ll Be Doing

Provide end-to-end support for brokers: from file prep to post-settlement follow-ups

Liaise with clients, lenders, conveyancers and third parties to keep deals moving

Manage client documentation and compliance requirements

Ensure a high standard of communication and service at every touchpoint

Help improve internal systems and support efficiency across the team

What We’re Looking For

Minimum 2+ years of experience in a mortgage broker support, loan processing, or banking/finance admin role

High attention to detail and strong organisational skills

Ability to manage multiple priorities and meet deadlines

Strong written and verbal communication skills

A proactive, team-focused attitude and dedication to delivering great customer service

Experience with broker platforms such as ApplyOnline, MyCRM is highly regarded

What’s In It for You?

Career progression and development within a reputable, growing broking business

A supportive and collaborative team environment

Work-life balance and flexibility

Opportunities to build long-term knowledge and relationships in the industry

Ready to take the next step in your broking support career?
Apply now or reach out for a confidential chat. We’re looking for someone who takes pride in delivering high-quality support and helping clients achieve great outcomes.