Join a supportive and rewarding customer service role!

About the Role:

Join a well-known organisation as a Customer Service Consultant and provide thoughtful, solutions-focused support! We're looking for motivated individuals who are passionate about customer service and making a meaningful impact with each interaction.

Located in the beautiful Sunshine Coast, you'll be the first point of contact for customers, helping to resolve inquiries, offer guidance, and ensure a smooth and positive experience from start to finish.

Your Role:

• Deliver friendly support and assist customers over the phone and through various channels.
• Provide clear, accurate information and customised solutions to meet customer needs.
• Resolve customer concerns with empathy and professionalism.
• Collaborate with team members to maintain excellent service standards.
• Manage escalations confidently and contribute to continuous improvement initiatives.

What You'll Bring to the role:

• Minimum 3 months in a call centre environment OR 12 months in a customer-facing service role (retail, hospitality, reception, etc.)
• Excellent communication, active listening, and problem-solving abilities.
• A proactive learner who thrives in fast-paced settings and is committed to delivering a positive customer experience.
  

What's in It for You?

• Full-time permanent opportunity!
• Join a supportive team where your growth and development are encouraged.
• Comprehensive training provided to set you up for success.
  
  

Interested?
Apply now with your resume. A member of our team will be in touch shortly to discuss the next steps in your application.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.