Retail Sales / Buys and Loans OperatorBallarat Central VIC 3350

Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice.

We are

Real people who are passionate and proud

Caring and respectful; and

Tenacious problem solvers

We are currently looking for a Buys and Loans Operator/Retail Sales person to join us at our Ballarat Store in a Full Time capacity.

About the role

Accurately perform day-to-day transactions in our Buys and Loans department

Ensure KPI targets are achieved through actively seeking pricing feedback and trends

Building lasting relationships with our customers by actively listening to and understanding their needs

Effectively communicate pricing, valuation and pawnbroking machinations to our loyal customers; and

Perform all transactions in line with company and legislative requirements.

About you

Proven customer service experience, ideally within a retail environment

Have an interest in Technology, Gaming, Collectables, Jewellery or Tools and Hardware

Confidently able to negotiate with our devoted customers for a win/win outcome

Strong communication skills that build rapport, trust and demonstrate compassion; and

Are interested and have the ability to discuss and clearly explain contract details with customers.

What’s on Offer

Ongoing store and team bonuses

Career development opportunities

Full training provided

Plus, much more.

We will start shortlisting for this position immediately!

So, keep your phone nearby! You could be hearing from us soon.

We are a proudly homegrown Australian business that has been making life possible for our customers since 1984, opening the first store in Victoria Park, WA. Since then we’ve come a long way, celebrating over 30 years of success in the retail, pawnbroking, and personal finance industry. Cash Converters is an ASX-listed international company across 15 countries.

Cash Converters supports diversity, inclusion and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.