Company description:

Multicultural NSW

Job description:

Senior Practitioner Language Services

• Location: 8/56 Station St E, Parramatta NSW 2150
• Employment type: Temporary full time up till 30 June 2026
• Grade: Grade 5/6
• Salary: $99,938 - $110,271 pa plus employer contribution to superannuation and annual leave loading

Your role

The Senior Practitioner role is responsible for delivering high-quality interpreting services to the courts, while also leading quality assurance and performance improvement initiatives for interpreters.

This is a great opportunity for an experienced interpreter looking to step into a leadership role and help shape professional standards and support the quality of interpreting services within the justice system.

What you'll do

As part of the Language Services team at Multicultural NSW, you will play a key role in ensuring high-quality, efficient interpreting services are delivered within the court system.

You'll contribute to the daily coordination and continuous improvement of interpreting services by supporting court staff, mentoring interpreters, and leading performance monitoring and feedback processes.

You will also monitor adherence to professional standards, coordinate equipment, and act as a liaison between court staff and the MNSW Customer Service & Support team.

What we're looking for

• Current NAATI Certified Interpreter credential in Arabic or Mandarin, and a valid Working with Children Check.
• Over five years' experience working with Multicultural NSW
• Over five years' experience delivering interpreting services in court or legal settings
• Proficiency in simultaneous interpreting, with completion of the MNSW training module or equivalent
• Demonstrated experience in high-quality interpreting, including in complex or high-pressure environments.
• Proven ability to mentor peers and provide constructive feedback to support professional growth.
• Strong coordination, communication, and problem-solving skills to support court staff and ensure smooth interpreter service delivery.

Download the role description.

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To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now' button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply - you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on https://multicultural.nsw.gov.au/

We do work that really matters

At Multicultural NSW you'll be helping connect and unite people to develop resilient and welcoming communities. You'll be supporting NSW to be the most successful multicultural society in the world.

Our work matters. We offer a range of rewarding career opportunities that allow us to promote cultural and religious diversity and social harmony.

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

• Tell us about a time you had to manage a difficult interaction in a court setting. What was the situation, and how did you handle it?

• Describe a time when multiple unexpected challenges arose at once. How did you influence others and adjust plans to manage the situation effectively?

Applications close: Friday 1st August 2025 by 11:59pm.

Got a question?

For more information about the role or what it's like to work for Multicultural NSW, please contact Milena Milojevic on 02 8358 5416 or at [email protected]

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please reach to Robbie Chiplen Via: [email protected] or 0419 448 644

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Thank you for your interest in this role. We look forward to receiving your application.