WHY BAI COMMUNICATIONS

It’s an exciting time to be part of BAI Communications. Building on our achievements in broadcasting, telecommunications and critical communications, we continue to expand our operations, helping connect people, support communities and advance economies.

A leading communications infrastructure provider, BAI operates an extensive broadcast network across 751 sites, delivering fully managed television and radio services covering 99% of the Australian population. In times of crisis, such as natural disasters, national broadcasters rely on BAI to maintain their communications with the public, and emergency services trust us to keep them connected and informed.

With the acceleration of 5G technology, BAI leverages its global experience to enable ubiquitous coverage in buildings, tunnels, stadiums and other congested hard to cover areas, as well as contributing to the creation of smart precincts.

ABOUT THE ROLE
To undertake the following during a programme of technology migration and network expansion:

• Supporting an engineering team undertaking a network-wide hardware and software upgrade
• Supporting the integration and removal of site hardware into the PSN
• Supporting on site field technician’s commissioning PSN systems.
• Reviewing and confirm upgraded PSN service/systems meet specification ready for operation
• Monitoring and maintain the integrity of all Managed Radio Network infrastructure and services during integration.
• Communicating with the Engineering staff, Field teams, Suppliers and Customers to effectively and efficiently manage Service Level Agreements (SLAs) during the roll out.

RESPONSIBILITIES INCLUDE:

• To develop and maintain a coordinated work schedule together with the service installer, the Telco Authority and BAI to support a smooth transition onto new services.

• To work closely with Level 2 Engineers, taking an active role in the support of configuration and verification testing and operational acceptance of new network components.
• To become proficient in the use and understanding of the MPLS monitoring and configuration tool (SAM) to at least level 1 standard, to support the Level 2 engineering team.
• To work with Level 2 Engineers to assist in the network upgrade.
• To be able to diagnose and address faults in both staging and production environments.
• To become proficient in the use of incumbent and new PSN Network Management Systems.
• To become proficient in the use of established Incident and Change Management Systems and processes.
• To prepare reports on progress.
• Review documents provided by the 3rd party suppliers relating to the network upgrade. Ensuring technical compliance.
• Update documentation, BAI and NSW TA systems to reflect network changes.
• To work with the Transition Team Lead to ensure the PSN risk register is maintained in respect of project specific risks and issues.
• To complete Analysis, Alarm management and Planned Outage training.
• Coordination with Field Staff, service suppliers and end-users on incidences and planned works.
• Effective support for testing and acceptance of all new sites added to the PSN under the CCEP programme.

ABOUT YOU

• Trained to a minimum of ITIL Foundation standard.
• Functional and technical knowledge of telecommunications networks and in particular, wide area P25 Trunked Radio and PMR networks is required
• Experience with IP or MPLS based networks a plus

• Good ability to review documentation and test results against test criteria Demonstrable capability and experience in project management and scheduling Advanced technical writing and technical document assessment/review skills
• Trained to a minimum of ITIL Foundation standard
• This is an initial 18-month contract

The position holder must be an Australian Citizen and have, or be able to obtain and maintain, a baseline security clearance as a condition of employment

BENEFITS & CULTURE

At BAI, we embrace difference, and we welcome applications from Aboriginal and Torres Strait Islander people, people from diverse cultural backgrounds, people with disability and members of the LGBTQIA+ community.

We stand for being courageous and doing what matters, living by our core principles; One BAI Team, Customer First, Adapt and Learn and Drive Sustainable Growth, you will be provided with every opportunity to thrive at BAI.

Some of the reasons you should consider working with us include:

• Our people and a genuine sense of inclusion and belonging with a dedicated Diversity, Equity and Inclusion strategy, Champion Network, membership with the Diversity Council of Australia and access to resources and events.
• A 2022 - 2023 Gender Pay Gap of 3.7% (median total remuneration)
• A focus on personal and professional development with an established performance framework and access to LinkedIn Learning.
• Access to flexible working arrangements, charity and volunteer leave.