Commissioning and Service Technician

About the Role

We’re looking for a skilled and motivated Commissioning and Service Technician to join our growing Sydney team. In this dual-role position, you’ll be responsible for commissioning new AV systems and providing technical support and service for existing installations. This is a hands-on role suited to someone who enjoys variety, takes ownership of their work, and can deliver high-quality outcomes in both project and service environments.

You’ll be part of a growing team that thrives on doing things properly, solving technical challenges, and making the user experience simple and powerful.

What You’ll Do

Commission AV systems in line with design scope and functional intent

Interpret AV schematics and project documentation

Run functionality testing and provide user training where required

Attend project meetings and contribute to commissioning planning

Deliver on-site and remote support for installed systems

Troubleshoot, repair, and document service work

Maintain up-to-date industry certifications and identify training needs

Work collaboratively with project managers, engineers, and field technicians

Build strong client relationships through clear communication and reliable service

Ensure all work aligns with safety standards, company processes, and Videopro values

What You’ll Need

Solid AV or IT experience, particularly with system integration, commissioning, and servicing

Great attention to detail and pride in delivering quality work

A proactive mindset and ability to work independently

Strong communication and organisational skills

A commitment to ongoing learning and staying up to date with industry trends

Why Videopro?

We’re not just another Commissioning and Service Technician Job - we’re one of Australia’s most trusted names in AV technology, helping businesses, schools and homes connect through the power of tech.

But more than that - we grow our people.

· Our CEO started in an Account Executive role 19 years ago

· Our COO has been with us for over 39 years

· One of our top Account Managers began in a role just like this and now leads major national client accounts

You’ll be joining a team where ownership is celebrated, ideas are welcome, and your growth matters.

About Videopro

Videopro is one of Australia’s leading AV integrators, delivering high-quality solutions across education, government, and enterprise sectors. We’ve been around for over 40 years and continue to grow – including our expanding presence in Sydney.

We offer a supportive team culture, great staff discounts, regular social events, and benefits like a fully maintained vehicle or allowance, phone allowance, and more. We value people who take ownership, strive to be better, make a difference, and care about the experience they deliver.

If that sounds like the kind of team you want to be part of – apply now with your resume and a brief, personalised cover letter.