Cairns Diesel Service (CDS), a long-standing family-owned business in Far North Queensland, is seeking a confident and capable all-rounder to support our busy workshop team. This full-time position (38 hours/week) is ideal for someone who enjoys variety, thrives in a fast-paced environment, and has a passion for motor vehicles. We're looking for someone with a strong willingness to learn and develop their skills across customer service, administration, and spare parts interpreting.

🔧 About the Role

As part of our front-line team, you'll be one of the first points of contact for customers while also providing essential behind-the-scenes support to keep our workshop running smoothly. This diverse role offers exposure to multiple areas of the business, with genuine opportunities to grow into parts interpreting and service support over time.

Please note: A current manual driver’s licence is required.

🛠️ Key Responsibilities

Greet and assist customers in a friendly and professional manner (in person and over the phone)

Handle customer inquiries and payments accurately and efficiently

Assist with dispatch, freight coordination, and shipment tracking

Provide administrative support to the Parts and Service team, including data entry and documentation

Maintain job cards and support the repair/service workflow

Perform general office duties such as filing, record-keeping, and stock management

Contribute to a positive team culture and collaborate across departments

✅ About You

Confident communicator with strong customer service skills

Detail-oriented and well-organised

Able to multitask and manage priorities in a busy environment

Eager to learn and take on new challenges

Experience in admin, reception, or customer service (preferred but not essential)

Computer literate, with experience in inventory or workshop software (advantageous)

💼 What We Offer

Full-time role, Monday to Friday

Friendly, down-to-earth team and supportive management

Long-term employment with opportunities for training and growth

Exposure to mechanical servicing and parts interpreting

A varied and rewarding role in a respected, well-established local business