Health Industry Training (HIT) provides a wide range of nationally accredited training services through the Health, Community Services and Business Training Packages to existing workers and new entrants to the health industry. Our growing scope of qualifications ensures the growth of health training. Our close partnerships with health and community based organizations support our industry responsive training programs.

We have a highly skilled, qualified and competent team including healthcare, finance, training and administration professionals. Our team works closely with in a culture aimed at a strong customer focus and a dynamic, enthusiastic and flexible environment supported by quality management systems.

This position is responsible for providing business management support to the Executive Director, Health Industry Training within the requirements of the National Standards for Registered Training Organisations 2015.

A primary focus and objective of this position is to provide a high standard of business management and operational support directly to the Executive Director.

The successful person should be a self-starter, demonstrating a proactive approach together with strong organisational skills, combined with a proven ability to work independently.

The successful must show enthusiasm for supporting the Executive Director in securing efficient and seamless operations of the business

Your strong organisational skills should be combined with your demonstrated self- starter abilities. You should possess a proactive nature with the ability to anticipate needs and take initiative, rather than simply reacting to requests combined with the capability to work independently and efficiently.

The position will ensure the efficient and effective functioning of all aspects of the business systems, policies and procedures under direction and in conjunction with Executive Director. Duties will include:

Complete Government reporting as instructed by the Executive Director

Take a pivotal role in the recruitment, induction and training of staff.

Play a pivotal role in the monitoring and improvement of administration procedures and functions.

Take an active role in internal audits and business development activities.

Play a pivotal and constructive role in pursuit of excellence in leading by example through promoting and maintaining team spirit , documenting and supporting change process .

Demonstrate leadership by abiding by the HIT Code of Conduct in supporting team members to reach their full potential to maximize the full attribute HIT activities.

Develop effective working relationships with staff, students and stakeholders.

Provide administration support to staff as requested

Provide quality customer service in relation to enquires and requests by internal and external key stakeholders.

Establishing program policies, practices and implementation plans to meet contractual requirements as set down by the funding body including:

Contractual reporting

Employer/industry engagement

Monitoring programs to ensure performance outcomes are met in the required timeframes

Under direction of the Executive Director assist with the establishment of new programs including:

Developing marketing material, Expressions of Interest forms and eNewsletter

Create key stakeholder contact lists

Venue hire, catering and course materials

Develop program spreadsheet to document relevant information

Organise student enrolment documentation and check all information has been provided and accurate.

Manage and Implement Communication, Student process and Information Management

Manage website and aXcelerate updates and changes.

Create a bi-monthly eNewsletter and distribute to relevant students and key stakeholders

Manage IT equipment set up for new staff and monitoring IT systems.

Manage the online assessment processes and procedures.

Assist students with student portal issues and access

Please send a cover letter describing the skills and experience you have to fulfil the above duties and your resume to Karyn at [email protected]