Proudly owned and operated by the same family for over six generations, our company has been a trusted part of the community for more than 130 years. We are dedicated to providing compassionate support and guidance to families during their time of need.

We are currently inviting applications for a full-time position on our team, with after-hours support required on a rotating roster. This is an opportunity to make a meaningful difference for families who trust us during the most important moments of their lives.

We are seeking a reliable, trustworthy individual with a caring and professional attitude. The ideal candidate thrives both independently and as part of a team, and remains calm and proactive under pressure.

A commitment to personal presentation and self-care is essential, along with well-developed interpersonal skills and a genuine eagerness to honour the wishes of the families we serve. Professionalism must be projected at all times.

Key responsibilities include:

Greeting clients and visitors with warmth, sensitivity, and professionalism

Maintaining high standards of cleanliness and order in all spaces

Answering the phone courteously and demonstrating excellent phone etiquette

Managing enquiries via phone and email efficiently

Processing payments accurately and discreetly

Proactively identifying and managing issues while maintaining composure

Liaising with health professionals, hospitals, and other departments regarding medical documentation

The successful applicant will demonstrate:

A practical understanding of working within a confidential, sensitive environment

Excellent verbal and written communication skills

Competency with computers and office systems

If you have a passion for serving others with dignity and care, and wish to be part of a respected, long-standing community organisation, we encourage you to apply.