Generous employee benefits & discounts on RACV products & 10 resorts

Silver Award Winner 5 star Luxury Accommodation 2024 QLD Tourism Awards

Join a trusted Australian brand & Victoria’s largest member-based organisation

Great things start here

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they're on holiday, visiting an attraction or treating loved ones to a special experience.

About the Opportunity

Are you passionate about hospitality and thrive in a fast paced hotel environment? Do you enjoy providing exceptional service with a smile? We are seeking allrounder Food & Beverage Attendants to join our professional and vibrant conference & events team, waiting tables and working behind a coffee machine or bar.

RACV Royal Pines Resort is one of Australia's leading resorts in conference and events, hosting sporting groups, themed gala events and weddings. Our team deliver a high standard of customer service to guests with a friendly, positive ‘can do' attitude and a helpful approach.

This could be just the right role for you?

In this role, you'll have the opportunity to experience working small and large conferences & events. You will be flexible, showcasing your broad customer service skill set, working behind the bar, waiting tables, pouring drinks or making coffees. Your key responsibilities for the role include:

Greet & interact with guests

Take orders and table service

Beverage service - wine, beer & spirit knowledge & service

Bar set up, service & pack down

Barista coffee making

Set and clear tables

Menu knowledge & explanation

POS and cash handling

What you'll need to be successful

Full availability to work 3+ shifts per week on a rotating roster. Shift times range between 5am - midnight/2am, including evenings, weekends & public holidays

Previous food & beverage experience in a hotel/resort or similar environment

RSA Certificate, essential

Table service order taking, waitering skills in a la carte, alternate drop, set menu, buffet etc

Barista coffee making skills & experience

Bar & beverage knowledge & experience pouring wine, beer & mixing drinks

Ability to carry 3 plates and a tray of drinks for table service

Strong verbal communication skills, including the ability to interact with guests well and to clearly explain food & beverage menus

POS experience

Work well in a team environment & can follow direction

Passion for the hospitality industry & a desire to deliver 5 star customer service

Excellent personal presentation

We are Offering

Competitive hourly rate + penalties evenings, weekends & public holidays

Generous employee benefits & discounts on RACV products & resorts

Employee of the month awards & recognition + healthy team culture

Laundered uniform

Complimentary parking onsite

The RACV difference

Be part of a team who cares. Back your ambition and find a new career with RACV.

Application process

You can learn more about the RACV at careers.racv.com.au.

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

Additionally, applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Food & Beverage and whether any reasonable adjustments may be required.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Submit your CV via the link below.