About Us:

Borgcraft is a frozen food manufacturer established in 1960 in Melbourne as a family business specialized in Mediterranean-style, filled pastries known as pastizzis. Today the company operates from a custom-built factory producing filled pastizzis and other pastry-based ready-to-bake finger foods sold under the well-known Borg’s brand. Borg’s is also one of Australia’s largest producers of puff pastry and short crust and sells products Australia-wide through all the large retail and food service channels. Now part of SwitzGroup, a family-owned, multinational bakery group with operations in 10 countries and sales globally, Borgcraft is poised for growth in the local and export market.

We’re looking for an experienced Quality Control Officer.

The Quality Control Officer facilitates appropriate risk and quality management system review techniques and is responsible for maintaining and implementing quality control policies, conducting tests and inspections, identifying production, process, or product issues, and presenting solutions ensuring high quality standards are achieved.

This is a full-time position, reports to the Quality Assurance Manager and is located at our Altona facility.

What you will do:

Support and perform activities to ensure compliance of the quality system.

Ensure compliance with regulatory bodies.

Conduct daily quality monitoring checks

Conduct daily organoleptic testing

Conduct pre operational inspections

Review and update QMS documentation.

Assisting the Quality Manager to ensure factory compliance to GMP & HACCP requirements

Assist with in-house employee training regarding GMP and food safety

Assisting in the investigation of customer complaints

Support with any incidents, recalls or withdrawals.

Maintain and review quality records and documentation (COA/COC, MSDS, Product specifications,).

Assisting in R&D projects.

Conduct and participate in internal audits.

Support in external audits.

Produce and present reports on QA-related topics

Address non-conformances and corrective/preventive actions

Support the Quality team and Production team.

What we are looking for:

You have:

Bachelor’s degree in food science or a related field.

Graduates are welcome to apply.

Fffective communication and collaboration skills to work with cross-functional teams.

Ability to speak and write in fluent English.

Ability to work under limited supervision

Flexibility

To be successful in this role you:

are thorough when performing work, adopting procedures, guidelines, policies and business practices to maximise efficiency and productivity.

can build and maintain constructive working relationships characterised by a high level of trust, acceptance, cooperation and mutual regard.

effectively communicate information for the purpose of having others learn, understand, and apply specific principles, techniques, or information.

A competitive salary is on offer.

Please apply by submitting a cover letter telling us about your background, skills, and experience together with your resume to Milos Kostic, General Manager Operations

Applications close Friday 15 August 2025.