About us

For over 30 years, Rural Lifestyle Options Australia has been dedicated to addressing unmet need across rural and regional communities. Whilst our organisation was founded in providing high quality disability support, we have grown to support hundreds of clients across a variety of difference services under the NDIS and deliver bespoke Home Care Packages (HCP) which are tailored to assist consumers in remaining independent in their own homes for longer under our Aged Care model.

As an organisation, we are passionate about supporting others to chase their dreams and aspirations. Reinforced by our purpose of ‘Tailored supports and compassionate care delivered by our valued team to inspire individuals to lead independent and fulfilling lives within the community’ we achieve this – one person and one life goal at a time.

Rural Lifestyle Options Australia’s commitment to the people who access our services remains resolute, proudly underpinned by our organisation’s motto of “Big enough to provide the service, small enough to look after you.” For more information about who we are and what we do, please visit our website at www.rloa.org.au

Are you a proactive and experienced Administration Assistant/Receptionist who understands the value of exceptional customer service and efficient office support? If you thrive in a dynamic environment and take pride in being the first point of contact, this could be the ideal opportunity for you.

In this role, you will play a key part in creating positive experiences for clients and supporting the smooth operation of our Redland Bay Office.

Your responsibilities will include

• Welcoming and assisting visitors and callers with professionalism and warmth.
• Managing incoming communications, including phone calls, emails, mail, and deliveries.
• Providing high-quality administrative support, including document preparation and data entry.
• Coordinating meeting and event schedules, including researching and making bookings
• Maintaining office and PPE supplies for the Redland Bay and Logan Offices.
• Maintaining a comprehensive understanding of all RLOA services, processes and procedures.
• Assisting with the smooth running and coordination of all office activities.

About you:

• Holds a tertiary qualification (Certificate III) in Business Administration / Business that underpins practical knowledge in office administration; or working towards completing this.
• Previous experience in administration and/or reception roles, ideally within the Not For Profit Disability or Aged Care sector.
• Excellent communication and interpersonal skills.
• Strong organisational and time management abilities.
• Has advanced Microsoft Office skills (Excel, Word, and Outlook).
• Has current “C” Class Drivers Licence, acceptable under relevant state legislation.
• Holds a valid NDIS Worker Screening Check clearance and/or National Police Check.
• Shows commitment to ongoing skills development.
• Attends appropriate training for the role.

As an employer of choice, we offer

• Permanent full-time position based in our Redland Bay office
• Starting salary depending on experience – Level 2 SCHADS $68,330 - $74,557 per annum plus super
• Salary packaging up to $15,900 per FBT year prorata
• Meal entertainment and venue hire annual cap of $2,650 per annum prorata
• A suite of employee award and recognition programs
• Discounted private health insurance through HCF
• Ongoing learning and development and career advancement opportunities

How to Apply

To join the team please include a detailed resume and cover letter addressing your skills and experience in relation to the ‘responsibilities’ and 'about you' section of this job advertisement.

For any questions about this position, please call Rural Lifestyle Options Australia on 1300 032 175 and ask to speak with Nick Power, Head of Marketing and New Business.

IMPORTANT POINTS TO REMEMBER:

• Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).
• Successful candidates will be required to provide a current NDIS Worker Orientation Module certificate.
• Rural Lifestyle Options Australia acknowledges all Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land.
• We encourage people with a disability, lived experience of disability, Aboriginal and Torres Strait Islanders, and people from culturally diverse backgrounds to apply for this job.
• We do not currently consider agency applications.
• We are happy to wait for the right person to join our team, so applications remain open until then. This does mean that applications will close when we have found that person, so if you think this may be you please act now and apply!