About Us

At WA Primary Health Alliance (WAPHA), we are dedicated to transforming and sustaining primary health care across Western Australia. As one of the 31 Primary Health Networks (PHNs) in Australia, we proudly manage three PHNs, guided by our 2023 - 2026 Strategic Plan. Since our establishment in 2015, we've been committed to strengthening primary care through innovative partnerships and a 'one health system' approach, ensuring better access to services and improved health outcomes.

Our work focuses on:

• Supporting general practices to deliver top-quality patient care.
• Funding local primary health services tailored to community needs.
• Connecting local services to simplify the health care system.
• Leading system-wide reform for long-term impact.

As an organisation that thrives in a dynamic environment, we embrace change and seek team members who are adaptable and flexible in their approach.

We are proud to be an inclusive organisation, welcoming applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples, LGBTIQA+ individuals, people from diverse cultures, and people living with disabilities.

Find out more about our values, workplace, and culture here.

About The role

As the Team Leader - Clinician Assist WA, you, in collaboration with the Manager - Clinician Assist WA, will lead a multidisciplinary team within the Primary Care portfolio, guiding the delivery of the Clinician Assist WA program. You'll oversee daily operations, coach and support staff, and ensure program content is accurate, consistent, and aligned with strategic goals. Your role includes managing performance, driving continuous improvement, facilitating stakeholder engagement, and supporting management initiatives. You'll also contribute to promotional and educational activities to increase awareness and utilisation of Clinician Assist across the WA health system.

🔹 Location: WAPHA Head Office, Level 2, 1 Hood Street, Subiaco (Hybrid role)

🔹 Salary: Band 4 Salary: Band 5 ($110,465.31 Plus 12% Superannuation, depending on experience)
🔹 Employment Type: Full-time Maximum term contract (Parental Leave cover from 1.9.2025-23.10.2026 - 14 months)

Key tasks and responsibilities include but not limited to:

• Lead and manage the day-to-day operations of the Clinician Assist WA team.
• Provide coaching, guidance, and performance support to a multidisciplinary team.
• Approve timecards, expense claims, and leave requests.
• Drive accountability, collaboration, and continuous improvement across the team.
• Develop and maintain operational documentation including policies and procedures.
• Support the implementation of business and operational plans aligned with program goals.
• Monitor and ensure the quality, accuracy, and consistency of program content.
• Identify and escalate care gaps, risks, issues, and incidents appropriately.
• Collaborate with internal and external stakeholders to support program success.
• Promote awareness and utilisation of Clinician Assist across the WA health system.
• Support change management initiatives and help team members adapt to change.
• Maintain accurate records and support reporting and analysis activities.
• Oversee stakeholder engagement activities and maintain the engagement tracker.
• Support the planning and delivery of educational and promotional activities.
• Contribute to the development of program-related content for publications and events.

About you

To be considered for this role, candidates must meet the following selection criteria:

Essential experience and education

• Tertiary qualification in health, human services, business management, leadership, or equivalent experience.
• Demonstrated ability to work under pressure and deliver outcomes in complex and challenging environments.
• Strong organisational and time management skills, with resilience and adaptability.
• Ability to foster and maintain positive working relationships with internal and external stakeholders.
• Excellent interpersonal, communication, and negotiation skills with a track record of influencing change.
• High-level analytical, critical thinking, and problem-solving capabilities.
• Commitment to continuous learning and development, with a focus on achieving leadership goals and KPIs.

What we offer

• Enjoy a hybrid work model, combining the flexibility of working from home with access to our state-of-the-art Subiaco office.
• We're dedicated to your growth, with a strong commitment to employee development and professional learning opportunities.
• Take advantage of generous salary packaging, with up to $15,900 for general living expenses and $2,650 for entertainment, tax-free each year.
• Access to an Employee Assistance Program for professional and confidential support when you need it.
• Additional paid parental leave to help balance work and family life.
• Enjoy a paid day off during our Christmas shutdown period.
• Benefit from our $200 annual health and wellbeing reimbursement.
• Unlock thousands of learning opportunities with full access to LinkedIn Learning.
• Study leave options available to support your academic pursuits.
• Option to purchase additional leave for greater work-life balance.
• Access long service leave after 7 years if eligible, with a full 13 weeks available after 10 years of continuous service.

To Apply

Please submit your application by clicking the 'Apply' button.

Your application should include your CV. To help showcase your abilities, our recruitment process begins with a Vervoe skills assessment, giving you a glimpse into the typical tasks involved in the role. Keep an eye on your inbox, including the junk folder, so you don't miss out on the chance participate in our recruitment process.

Applications close 11:59pm Wednesday 23rd July 2025.

If you have any queries, please email [email protected]. Please note that applications must be submitted via the link provided - applications received by email will not be accepted.

Disclaimer- Internal employees should advise their line managers before applying.

Eligibility Requirements: Candidates must hold unrestricted Australian working rights. Successful applicants will be required to provide relevant qualifications, a valid visa (if applicable), a passport, and a National Police Check upon request.