The primary accountabilities of the Support Officer include:

• Examine incoming correspondence to determine the appropriate action.
• Check outgoing correspondence for content and adherence to style guides and formatting requirements and amend where necessary.
• Register incoming and outgoing correspondence and prioritise accordingly.
• Manage appointment diary on behalf of management.
• Ensure the confidentiality of all documentation handled and maintain a secure filing system.
• Liaise with officers at all levels within both public and private sectors in relation to the centre's activities.
• Schedule meetings, book meeting rooms and organise teleconferencing if necessary.
• Book travel including accommodation, car hire and flights.
• Provide support and advice to other staff administrative issues and assist with the preparation of briefs, memorandums, submissions and executive and ministerial correspondence.
• Provide support and assistance in the use and maintenance of office communication and technology including answering phones, facsimiles, photocopiers, printers and computers.
• Screen telephone calls and redirect enquiries to appropriate areas of the office and Agency.
• Provide administrative functions and confidential administrative support for the centre including faxing, photocopying, filing activities and taking minutes at various meetings.
• Undertake procurement activities to ensure centre resources are adequate including stationery and miscellaneous office supplies.
• Perform the computer-based functions of word processing, data entry and using spreadsheets.
• Undertake procurement and financial processing duties requiring financial reporting, purchase orders, corporate card reconciliation, monitoring of transactions and conduct banking as required.
• Process human resources paperwork including the processing and record keeping if required.
• Perform opening and closing procedure.

Applications to remain current for 12 months.

Job Ad Reference: QLD/648657/25

Closing Date: Wednesday, 30th July 2025