OUR CLIENT & ROLE

Are you passionate about making a meaningful difference in the lives of veterans and their families? We are seeking an experienced Clinical Care Coordinator to join a federal government agency dedicated to supporting the mental health and wellbeing of current and former Australian Defence Force personnel.

In this role, you will provide evidence-informed, short-term clinical case management to clients facing complex mental health and psychosocial challenges. You will work collaboratively with internal teams and community partners to remove barriers to care and promote engagement in mental health services.

Full-time role, 37.5 hours per week

24 months with possible extension options

APPLICATIONS CLOSE ON 31ST JULY 2025!

SOME KEY RESPONSIBILITIES

A person in this role will deliver high-quality clinical case management services to clients with complex psychosocial needs. This includes risk assessment, brief intervention, care coordination, and referral to ensure clients engage effectively with mental health care and support services. Working collaboratively with government, ex-service organisations, and community agencies, you will contribute to improving the health and wellbeing of vulnerable veterans and their families.

Provide high-quality, evidence-informed clinical services including risk management, brief interventions, care coordination, and referrals for clients with complex and multiple needs.

Maintain accurate and confidential client records using the agency’s client management system, including session notes, care plans, and risk assessments.

Develop and maintain partnerships with government departments, ex-service organisations, community mental health, and welfare agencies to support client care.

Collaborate with internal and external stakeholders to promote recovery-oriented, stepped care models for vulnerable veteran and defence force communities.

Participate in continuing professional development and clinical supervision to maintain professional registration and clinical standards.

Adhere to relevant legislation, ethical guidelines, and organisational policies to ensure best-practice client care.

Attend regular case review meetings with clinical teams and management to discuss client progress and care extensions.

Facilitate group treatment and psychoeducation programs alongside other clinical staff or external clinicians.

Contribute to community development, service promotion activities, and program evaluation to improve clinical service delivery.

Support quality assurance activities to ensure clinical practice and reporting meet contractual and organisational requirements.

Assist in managing client intake and allocation processes through liaison with clinicians and administrative staff.

REQUIREMENTS

Relevant qualification in Psychology, Occupational Therapy, Nursing, Social Work, or Counselling at Masters level

Current professional registration with AHPRA, AASW, PACFA, or ACA at required levels

Demonstrated experience in clinical case management and client-centered care

Strong interpersonal and communication skills with the ability to build effective partnerships

Commitment to continuous professional development and adherence to ethical guidelines

Ability to work both independently and collaboratively within a multidisciplinary team

Eligibility to obtain a Baseline security clearance and meet pre-engagement screening requirements

APPLICATIONS
Applicants are encouraged to submit a cover page statement of claims, commonly called a ‘one-page pitch’, along with a current resume. This statement, as well as your customised resume, should detail your skills, knowledge, and experience, explaining why they are a suitable fit for the role while addressing the duty statement and selection criteria.

For any questions, please call Jo on 0411 197 171, or email [email protected].

We are committed to diversity and inclusion and encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people from culturally and linguistically diverse backgrounds.

THANK YOU

CS Executive Group would like to thank you in advance for taking the time to apply for this role. Unfortunately, due to the large volume of correspondence received daily, we genuinely cannot respond to each application—only those applicants being considered for shortlisting as candidates are contacted.

However, if on this occasion you're unsuccessful, please note your details will be added to our Talent Pool database.

Visit our website to view all of our current opportunities: -

www.csexecutivegroup.com/jobs