About us

NW was founded in 2008 with a simple mission: to deliver a better recruitment experience for clients, candidates and recruiters. With 16 Branches nationally and growing, and specialisations in Blue Collar , NW Professional and NW Tech we really have it all covered.

At NW People, we believe in treating clients, candidates, and colleagues with fairness, always upholding our values to foster accountability and putting people first.

Beyond meeting expectations, we aim to exceed them, creating true partnerships based on mutual

respect, collaboration and integrity.

About the role

The Account Manager (AM) is responsible for managing a portfolio of key clients and ensuring workforce solutions are delivered effectively.

You’ll be working across key sectors such as manufacturing, logistics, construction, and more.

The role coordinates recruitment and onboarding, maintains compliance standards, manages rosters, and supports day-to-day client and candidate communication. The AM plays a critical role in supporting placement accuracy, candidate care, and service responsiveness in a fast-paced environment.

You will support Branch safety activities such as toolbox talks and participate in WHS training and contribute to a positive safety culture at NW and at client sites where applicable.

About you

You will bring:

3+ years’ experience in workforce coordination, recruitment, or client account management.

● Strong relationship management and problem-solving skills.

● Experience working in high-volume or fast-paced environments.

Passion & Enthusiasm: You’re eager to make a difference and provide exceptional service, creating long-lasting relationships with clients and candidates.

Focus & Clarity: You’re able to stay calm under pressure and keep your eye on the big picture, making decisions that benefit both candidates and clients.

Organisational Skills: You have strong organisational abilities, can manage multiple tasks at once, and pay attention to detail.

Great Communicator: Your verbal and written communication skills are top-notch—clear, concise, and effective.

Team Player: You thrive in a collaborative environment and are committed to working together to achieve common goals.

Flexibility: Ability to work varying hours to accommodate Client needs . No weekends!

What is in it for you

Work That Matters: Help people find meaningful work and be a part of a team that truly cares about making a difference in people’s lives.

Career Growth: We’re committed to your development with plenty of opportunities for career advancement.

Work-Life Balance: Enjoy a healthy work-life balance with no weekend work—our dedicated 24/7 After-Hours Team has your back.

Fun & Supportive Culture: Celebrate your milestones with Birthday & Anniversary Leave, team bonding activities, and a work environment where everyone supports each other.

Be Part of a National Leader: Join a well-respected, growing business that’s built on people-first values, not just numbers.

What's next

Click to apply now for a confidential discussion or call Jodi on 0412 808 422 we can't wait to hear from you !