
Operational Services Officer (Ward Services)
Central Queensland Hospital and Health Service
Posted 2 days ago
About us:
Gladstone Hospital provides a range of services to Gladstone and the Banana region. Operational Services provides a service to the Gladstone Hospital and Gladstone Community Health Service.
The Department is managed by Manager, Operational Services who reports to the Director, Corporate and Support Services. Supervisors are responsible for day-to-day supervision of the operational staff and report to the Manager, Operational Services.
About the role:
To provide quality patient care by providing an efficient and effective porterage and patient assistance service within designated areas of the Gladstone Hospital facility.
About you:
- While not mandatory, a relevant qualification would be well regarded.
- Demonstrated ability to understand written and verbal instructions and procedures and carry them out accurately and efficiently.
- Ability to communicate effectively with a wide range of people to ensure good customer relationships and work well as part of an unsupervised team.
- Knowledge of the process of cross infection and a sound knowledge of infection control methods.
- Understanding of quality improvement processes and human resource management issues including workplace health and safety, equal employment opportunity and anti-discrimination.
What we offer:
- An hourly rate between $39.05 - $41.66 (Including 25% casual loading)
- 12.75% employer superannuation contribution
Additional Benefits
- Flexible Work-Life Balance and Variety
- Employee Assistance Program (EAP)
Vaccine Preventable Diseases (VPD) requirements:
It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.
How to apply:
To apply, please submit the following:
- Your current CV or resume, including referees.
- A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
- Any additional forms / evidence as attached or listed on the Role Description.
For assistance:
- Contact [email protected]
- Quote the Job Ad Reference (JAR) GL5G649114
Applications close: Tuesday, 12 August 2025
#Gladstone
About Central Queensland Hospital and Health Service
We're committed to improving the health and wellbeing of people in Central Queensland by providing high quality healthcare services.
We provide public health services across Central Queensland, in hospitals and in the community. CQ Health is a statutory body governed by our Board. We serve a growing population of approximately 250,000 people and employ more than 3,700 staff, treating more than 700,000 patients each year. The health service has a diverse geographic footprint, ranging from regional cities to remote townships in the west and beachside communities along the coast.
Housekeeping - Guest Services
Direct Collective

Client Service Officer
Programmed Skilled Workforce

Hospitality Officer
BlueCare

Member Service Officer
PCYC Queensland

Customer Service Officer - Valet Driver "Brisbane Airport"
Secure Parking

Customer Service Officer - Valet Driver "Brisbane Airport"
Secure Parking

Member Services Officer
PCYC Queensland

Client Services Officer
Small Sprouts Therapy