Meriton Suites currently has an opportunity available for a Night Manager to join our Mascot Central property.

About the Role

As the Night Manager you will represent Meriton Suites in the absence of the Hotel Manager. You will play a key role in ensuring the safety and wellbeing of all guests and staff.

You will have access to Meriton Suites benefits including discounted hotel stays across Sydney, Brisbane, Gold Coast, Melbourne and Canberra.

Your key responsibilities

Greet and welcome our guests, including following check-in and check-out procedures.

Manage and train staff.

Handle complaints and ensure resolutions.

Ensure relevant front desk tasks are actioned and completed.

Attend to guest enquiries, requests and follow-ups, if required.

Prepare and set up for the following day.

Complete guest accounting.

Complete hotel auditing.

To be successful in this role you will

Be able to provide clearance for National Police Check.

Be confident and able to work under pressure.

Be proactive and able to make decisions autonomously.

Professionally presented.

Possess a genuine passion for guest and colleague experience.

Be well organised with a meticulous eye for detail.

The ability to cultivate a positive team culture.

Have excellent verbal communication skills.

Have full availability to work a 7-day rotating roster.

Why Meriton Suites?

Australia’s largest owner-operator of apartment-style hotel suites, with 23 locations and 6,204 suites nationally

Base + Super + 17.5% Annual leave loading for award-based employees

Future opportunities and career development with locations across Sydney, Brisbane, Gold Coast, Canberra and Melbourne

‘Merit Academy’ our online training platform to further develop your skills and knowledge

Paid Parental leave

Access to Employee Assistance Program (EAP) to provide professional and personal advice

Team Member accommodation discounts

Friends and Family discounts

Kudos – Monthly recognition awards

Team activities and social events

Induction program for all new starters

Join us

If you would like to be considered for this opportunity, please click on the Apply Now tab below.

Only short-listed applicants will be contacted within 7 days of application. Full Australian working rights required. Please note that we will not consider external agencies as recruitment for this role is handled internally.