Join Our Team at Disability Matters Inc. – Plan Management Officer

Location: Atherton, QLD.
Employment Type: Permanent Part-Time (8–10 hours/week)
Contract: 12 months, with possibility of extension
Organisation: Disability Matters Inc.

Due to an increase of participants requiring Plan Management, Disability Matters Inc. is seeking a person to help with the workload of our current Plan Management Team. As a Plan Management Officer your role is to assist the Plan Manager with client NDIS Plan Management processes to ensure our participants receive the highest level of support and service.

This role offers a unique opportunity to work closely with participants, providers, and stakeholders while applying your strong administrative and financial skills in a purpose-driven environment.

About the Role

As a Plan Management Officer, you will:

Provide person-centred, high-quality administrative and financial support to participants

Assist the Plan Manager with end-to-end NDIS Plan Management processes, including invoicing and funding management

Monitor participant budgets and prepare reports as required

Serve as a key point of contact for internal and external stakeholders

Work in line with Disability Matters' SPARK Values: Safe, Professional, Accountable, Reliable, and Kind

About You

We are looking for someone who is proactive, detail-oriented, and passionate about supporting people with disability. You will bring:

Knowledge and experience working with the National Disability Insurance Scheme (NDIS)

Strong written and verbal communication skills

Intermediate to advanced computer skills, including the Microsoft Office suite

Excellent time management and problem-solving skills

A positive, friendly, and flexible approach to working with people

Customer service skills and a genuine commitment to person-centred support

A finance or accounting qualification is desirable but not essential

Why Join Us?

Be part of a warm, innovative, and mission-driven team

Support a growing number of NDIS participants in a meaningful way

Flexible, part-time hours with the opportunity for contract extension

Contribute to an organisation that truly lives its values

How to Apply
If you're ready to make a difference, we’d love to hear from you!

Please send your resume and a brief cover letter to [email protected] by Closing date 31st July 2025. For any questions, contact us during office hours Monday to Friday 8.00 – 4.30pm on 07) 42357200

Disability Matters Inc. is an equal opportunity employer. We encourage applications from people with disability, Aboriginal and Torres Strait Islander people, and people from culturally and linguistically diverse backgrounds.