• Empower people experiencing mental health challenges to exercise choice and control over their support services and achieve their recovery goals
• Full-time position (Monday to Friday) | Fixed-term until June 2026
• Outreach-based role covering various Melbourne metropolitan areas. A fleet car is provided for travel.

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

Mind Australia is one of Australia’s largest providers of community-managed psychosocial services, supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives. Operating for more than 45 years and employing more than 1,300 staff around Australia, Mind is a leading employer of people with lived experience of mental health challenges, recognising their unique ability to connect with and motivate clients and guide recovery.

About the role

We are seeking an empathetic, self-motivated Mental Health Practitioner for a fixed-term, full-time opportunity until June 2026, delivering outreach support across the Melbourne metropolitan area for people receiving TAC/WorkSafe funding. In this role you will provide personalised, recovery-oriented support to people living with mental ill-health in the community. This includes one-on-one and group support, case management, coordination of services, assistance accessing services, education and vocational guidance, and recreational activities.

A fleet vehicle will be provided for travel associated with the role

About the Service

The Complex Care Fee For Service (FFS) program offers a range of specialist interventions and approaches to people with psychosocial disability and complex needs who have TAC and WorkCover support packages with the focus on maximising recovery outcomes in a fee for service model

Key responsibilities

• Deliver high quality outreach services, case managed responses and facilitate positive educational and social experiences.
• Coordinate services, and provide mentoring aligned with the goals and aspirations outlined in TAC/WorkSafe recovery plans.
• Support clients with strengths based, recovery-orientated approaches to develop daily living skills, capacity and resilience.
• Provide information and mentoring to clients to establish connections with community, families and carers, create networks and access to relevant services.
• Collaborate with a range of services, families and the community to ensure a co-ordinated, integrated response to client’s recovery goals.

What you’ll bring

• Tertiary qualifications (minimum Certificate IV) in Mental Health, Peer Work, Social Work, or other health-related field.
• Experience and expertise in working directly with people with mental health issues, complex needs and with their families and carers in an outreach roll.
• Strong understanding of trauma-informed and recovery-oriented practice.
• Ability to work both autonomously and collaboratively showing initiative and flexibility.

Benefits

• Salary packaging up to $15,899 p.a. allows you to allocate a portion of your pre-tax income to cover living expenses (e.g. rent, mortgage, childcare, car leasing expenses etc.).
• Generous leave entitlements including 8 weeks paid parental leave, 17.5% annual leave loading, and Monthly Accumulated Day off (Full time employees).
• Access to our Employee Assistance Program (EAP), provided by Converge International, for you and your immediate family members.
• Fitness Passport - Access to our corporate health and fitness program, providing you and family with access to a wide choice of fitness facilities.

Interested?

To apply online visit Mind Careers - reference number 497598. Online applications must be submitted by 11pm Monday 28 July 2025. Please contact the person below for more information. We encourage you to apply as soon as possible, as the advertisement may close early if a suitable candidate is identified.

For more information, please contact:

Deb Budde, Team Leader - Complex Care Fee for Service

[email protected]

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at [email protected]

Position Description

PD Mental Health Practitioner (Complex Care) 20250709.pdf

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, and NDIS Workers Screening Check.