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Participant and Family Engagement Manager

Wellways
Fairfield, VIC
A$60.27-$61.27 p/h + Salary packaging + Super
Community Services & Development → Community Development
Full-time
Hybrid

Posted 9 days ago


Lead national change through lived experience
Empower participant and family voices at every level of the organisation
Flexible location, values-led culture and lived experience leadership

About the role
The Participant and Family Engagement Manager leads and promotes inclusive, co-produced approaches to ensure the voices of participants and families are central to how Wellways designs, delivers and evaluates its services.

This role leads the participant and family engagement stream within the Lived Experience Leadership Team and is deeply informed by lived experience values, knowledge, stories and evidence.

Key responsibilities include:

  • Provide strategic leadership for participant and family engagement across Wellways
  • Drive implementation of engagement directions in the Wellways and Lived Experience Strategy
  • Promote inclusive and equitable engagement practices, including co-production
  • Support and oversee engagement processes across programs and services
  • Develop and promote opportunities for participants and families to grow their leadership and influence
  • Ensure organisational decision-making reflects the voices of participants and families

Please note, this is a full-time role but hours maybe negotiable for the right candidate.

Pre-engagement requirements

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment:

  • Publicly disclosed lived experience of mental distress or as family or supporter of someone with mental distress.
  • Experience in a designated lived experience role
  • Lived expertise in leading participant and family engagement.
  • Demonstrated experience in leadership and people management.
  • 100 points of ID including evidence of working rights within Australia (birth certificate/passport/visa)
  • National Police Check (completed with the past 12 months)
  • Working with Children Check and NDIS Worker Screening Check
  • LCS2 - Wellways will supply
  • NDIS Worker Orientation Module Certificate - free online course
  • Current valid Driver's Licence and the ability to undertake regular travel

About Wellways
Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7 000 people each year!

For a confidential conversation about this exciting opportunity, please contact Mary O'Hagan | Director Lived Experience | [email protected]

To apply, please send through a copy of your resume as well as a cover letter outlining your lived and living experiences relevant to this role.

Applicants from anywhere in Australia who meet the above criteria are encouraged to apply!


About Wellways

Benalla, VIC, Australia

Wellways Australia Limited is a leading not-for-profit mental health and disability support organisation with services in Queensland, New South Wales, the Australian Capital Territory, Victoria and Tasmania. Our services span mental health, disability and community care, and reach thousands of people each year.

We work with a diverse range of people living with mental health issues or various disabilities, and their families, friends and carers, to bring about positive change and build good lives in their communities. This can include creating a home, securing a job and building meaningful relationships.

Our mental health, disability and rehabilitation services bring together evidence from research with an understanding of people’s lived experience—what works for them. Our mental health workforce includes clinicians, nurses, community support workers and ‘peers’—those who have a lived experience of mental illness and recovery. Together, they create an environment that focuses on hope rather than illness.

We work in partnership with people and their families to identify their own needs and goals and support them to attain a great life in the community. Our partnerships extend to clinicians, GPs, hospitals, community health organisations and government, ensuring that our services and programs reach people in the communities in which they live.

Source: This is an extract from the company's own website

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