Customer Representative
Bridgestone Australia
Posted 7 days ago
Join Our Team at Bridgestone!
Position: Sales Representitive
Location: Bridgestone Select Norwood
About Us: Bridgestone is a world-renowned leader in tyre and automotive services, committed to delivering exceptional customer experiences and high-quality products. We pride ourselves on our professional service and supportive team environment.
Role Overview: We are seeking a motivated and experienced Sales Peron to join our dynamic team. In this dual role, you will be the face of our customer service operations while also supporting the Store Manager in daily administrative and operational duties.
Key Responsibilities:
- Greet and assist customers with their service inquiries both in-person and over the phone.
- Provide expert advice on tyre and vehicle services, ensuring customer needs are met with appropriate solutions.
- Prepare and present service quotes and invoices accurately and promptly.
- Handle customer feedback and resolve any service-related issues effectively.
- Assist the Store Manager in overseeing daily operations to ensure efficiency and high service standards.
- Coordinate and schedule service appointments and workflow for the workshop.
- Monitor inventory levels and assist in ordering supplies and products as needed.
- Support in training and mentoring junior staff members.
- Ensure compliance with company policies, procedures, and safety standards.
- Customer Service:
- Operational Support:
Qualifications and Skills:
- Previous experience in a customer service role within the automotive industry is highly desirable.
- Strong leadership and organizational skills with the ability to multitask effectively.
- Excellent communication and interpersonal skills.
- Proficient computer skills, including experience with point-of-sale systems and Microsoft Office Suite.
- A valid driver's license is required.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A proactive and positive attitude with a commitment to delivering exceptional customer service.
What We Offer:
- Competitive Remuneration: Attractive salary package commensurate with experience.
- Career Development: Opportunities for professional growth and advancement within a global company.
- Training: Ongoing training and support to help you excel in your role.
- Team Environment: Work within a supportive and collaborative team dedicated to excellence.
- Employee Benefits: Access to staff discounts on products and services, and other employee perks.
How to Apply: If you are passionate about the automotive industry and are ready to take the next step in your career, we'd love to hear from you!
Join Bridgestone and drive your career forward with a team that values quality, integrity, and customer satisfaction!
Bridgestone Select Magill is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About Bridgestone Australia
ynonymous with racing and renowned by drivers all around the world, Bridgestone is the mark of a truly outstanding tyre. This quality is reflected in Bridgestone's Premium Brand range.
Comfort, performance, durability... whatever you're looking for, Bridgestone tyres are the ultimate compliment to your driving experience.
Source: This is an extract from the company's own website.
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