About Melbourne Teaching Health Clinics

Melbourne Teaching Health Clinics (MTHC) is a wholly owned subsidiary of the University of Melbourne and provides world class clinical training opportunities for the Faculty of Medicine, Dentistry and Health Sciences students. It also provides patient access to high quality health care for members of the Victorian community, within a private practice setting. There are six clinical areas that are central to this service, and they include general medical practice, dentistry, optometry, audiology, speech pathology and psychology.

MTHC places a high level of importance on providing an environment for our staff, patients and students that reflect the values of our organisation. These values are:

Be Ethical

Be Accountable

Be Collaborative; and

Be Compassionate.

About Melbourne Eyecare Clinic

The Melbourne Eyecare Clinic (MEC) engages the postgraduate students from the Department of Optometry and Vision Sciences to provide comprehensive eyecare services under the supervision of leading optometric practitioners in Melbourne. It also carries a wide range of designer and budget frames for men, women and children and a full range of contact lenses, including soft, rigid, and orthokeratology designs, are fitted by staff.

Click here to find out more: https://eyecare.mthc.com.au/

About the Role

We are seeking passionate Optical Assistants and Dispensers to join our patient-focused, values-driven team! We currently have a part-time (0.6 FTE) Optical Dispenser and casual Optical Assistant opportunities available.

As an Optical Dispenser, you will use your technical expertise to dispense and fit optical appliances, support and mentor junior staff, and ensure compliance with Australian Standards while delivering excellent customer service. Optical Assistants will help patients choose frames and lenses, provide front desk support, and assist with daily clinic operations. Both roles are essential to maintaining high standards of patient care and contributing to a collaborative, welcoming clinic environment.

The salary range for Optical Dispensers is $64,232 to $72,295/annum (FTE) and for casual Optical Assistants is $35.0495 to $39.4498/hour (inclusive of casual loading). Super will be added on top and annual rates will be pro rata for part-time staff.

About You

Essential Selection Criteria

Optical Dispenser

Certificate IV in Optical Dispensing or equivalent experience.

Strong technical dispensing and customer service skills.

Ability to work independently and as part of a team.

Excellent communication and organisational skills.

Optical Assistant

Basic knowledge of optics or experience as an optical dispenser preferred, but not essential.

Previous customer service experience, ideally in a healthcare or retail setting.

Willingness to learn and a proactive, flexible attitude.

Good interpersonal and computer skills.

Why Join Us?

Be part of a diverse, inclusive, and collaborative team committed to professional growth and patient-centred care.

Contribute to the training of future health professionals.

Access to ongoing learning and development opportunities.

Work in a modern, supportive environment with a strong sense of purpose.

To Apply

Please submit your CV and a cover letter indicating which role you are applying for (part-time Optical Dispenser or casual Optical Assistant), and how your experience aligns with our values and the requirements of the position.

At MTHC, we value the unique backgrounds, experiences, and contributions that each person brings to our community, and we encourage and celebrate diversity. Indigenous Australians, those identifying as LGBTQIA+, females, people of all ages, with disabilities or culturally diverse backgrounds are encouraged to apply for our roles. Our aim is to create a workforce that reflects the community in which we live.

For inquiries, please contact Ms Olena Fedorova via [email protected] (please do not send applications to this email).

Please note, this position requires the successful candidate to undergo and maintain an up-to-date Working with Children Check. This is essential to guarantee a secure environment for all individuals at MTHC. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.

Applications close: Friday, 25 July 2025. Please note that applications may close earlier depending on volume of applicants.