Experienced Carpenter

Location: Townsville, QLD
Employment Type: Casual - Capped at 38hs per week
Hourly Rate: $47 - $55 per hour

About Us

OTT Enterprises is a respected property restoration and building services company based in Townsville, specializing in insurance repair work throughout North Queensland. We have built our reputation on quality craftsmanship, attention to detail, and exceptional customer service. Our team works closely with major insurance companies to restore properties damaged by water, fire, storms, cyclones, and other insured events common in tropical North Queensland.

The Role

We are seeking a skilled Carpenter with experience in insurance assessment work to join our growing team on Casual hourly basis. In this position, you will be responsible for both high-quality Carpentry work while also having the expertise to assess damage, scope required repairs, and communicate effectively with insurance representatives and property owners. The Role is a flat hourly rate with no overtime & no penalties

Key Responsibilities

Perform professional Carpentry services to repair damaged properties

Assess property damage and prepare detailed scope of works for insurance claims

Create accurate quotes and estimates for repair work

Document damage through detailed reports and photographs

Liaise with insurance adjusters, clients, and other contractors

Ensure all work meets building codes, industry standards, and insurance requirements

Complete jobs within agreed timeframes and budgets

Maintain a clean, safe work environment and adhere to all OH&S guidelines

Provide exceptional customer service to often stressed property owners

Essential Requirements

Minimum 5 years' experience in Carpentry

Current Police Check

Valid trade qualifications/certifications

Knowledge of current building codes and standards

Excellent attention to detail and quality workmanship

Strong communication and customer service skills

Ability to document damage clearly and prepare detailed reports

Current driver's license and reliable vehicle

Own tools and equipment

Desirable Skills

Able to work independently

Understanding of moisture detection and remediation techniques

Understanding of tropical North Queensland building challenges and solutions

Experience in residential framing, second fix, fit outs

Knowledge of insurance claim procedures and terminology

Benefits

Steady workflow through our insurance company partnerships