Join Our Team as a Quality Control Concierge!

Are you someone who loves variety, takes pride in attention to detail, and enjoys being on the move? Q Stay is looking for a motivated and energetic Quality Control Concierge to join our fun, supportive, and fast-paced team!

In this exciting role, you’ll be the final touch that ensures every guest has a five-star stay. From styling rooms to checking the little details, you’ll play a key part in delivering the high standards we’re known for. If you love working in a vibrant environment with a great team behind you, this could be the perfect fit for you!

About Us:

At Q Stay, we’re all about creating unforgettable holiday experiences! As a leading private holiday accommodation company, we manage close to 140 stylish apartments across the iconic Surfers Paradise and Broadbeach.

We pride ourselves on going above and beyond - delivering exceptional service, beautifully presented stays, and that little extra magic our guests remember long after they leave. With a passionate team, a strong reputation, and exciting growth ahead, there’s never been a better time to join Q Stay. If you’re ready to be part of something vibrant, fast-paced, and genuinely rewarding, we’d love to have you on the journey with us!

What You'll Be Doing:

Carrying out detailed quality control checks for each property before guests arrive, departures and back-to-backs.

Styling and refreshing apartments with soft furnishings, décor, and inventory items to create a welcoming atmosphere.

Spotting and reporting any maintenance or cleaning issues, and working with our awesome office, maintenance, and housekeeping teams to fix them fast!

Managing key collections and returns to ensure smooth, on-time check-ins (3pm).

Helping with general property-related tasks and keeping accurate records of keys and inventory.

What We’re Looking For:

A valid driver’s license, a clean driving record, and your own reliable vehicle. Don’t worry, we’ll cover your petrol!

Someone with previous experience in a similar role or a customer-facing environment (bonus points for a background in hospitality or property!)

Super organised and able to juggle multiple tasks with ease.

A confident communicator who enjoys working with different teams to get things done smoothly and efficiently.

Independent and self-motivated – you're the kind of person who takes initiative and enjoys variety in your day

Familiar with the Surfers Paradise and Broadbeach areas? Even better!

Flexible with your time – including availability on weekends and public holidays (we work hard, but we support each other!)

Why You'll Love Working With Us:

Supportive, friendly team environment

Variety in your day—no two shifts are the same!

Be part of creating memorable guest experiences

Great opportunity to grow with a forward-thinking company

If you're someone who thrives on being organised, loves a hands-on role, and wants to work with a team that truly supports one another, we’d love to hear from you!