Assistant Restaurant Manager

Location: Kangaroo Point, Brisbane QLD Employment Type: Full-time

About Medley Kangaroo Point:

Medley Kangaroo Point is a highly-regarded, family-owned riverside venue known for its exceptional dining experiences, vibrant café atmosphere, and premium event capabilities. Nestled in one of Brisbane's most iconic locations, we pride ourselves on delivering outstanding service, a welcoming environment, and a commitment to culinary excellence. With a strong community presence and a dedicated team, Medley offers a unique blend of intimate charm and significant operational reach.

The Opportunity:

We are seeking a dynamic and highly motivated Assistant Restaurant Manager to join our leadership team. This is a pivotal role that offers a unique opportunity to contribute significantly to the daily operations and strategic growth of a beloved Brisbane establishment. Working closely with the Restaurant Manager and owners, you will play a crucial role in maintaining our high standards of service, fostering a positive team culture and enhancing the overall guest experience across our café, restaurant and diverse events.

Key Responsibilities:

Operational Leadership: Assist in the day-to-day management of all front-of-house operations, ensuring smooth service delivery across café, restaurant and event functions.

Team Management: Support the recruitment, training, supervision and motivation of front-of-house staff, fostering a high-performance and positive team environment.

Customer Experience: Champion exceptional customer service, actively engaging with guests to ensure satisfaction and effectively resolve any feedback.

Financial Acumen: Contribute to inventory management, stock control, cost management and cash handling procedures.

Compliance: Ensure adherence to all health, safety and liquor licensing regulations (RSA).

Event Coordination: Assist in the planning, setup and execution of private functions and events, ensuring seamless delivery.

Problem Solving: Proactively identify and resolve operational challenges with efficiency and professionalism.

Venue Presentation: Oversee the cleanliness, organisation and aesthetic appeal of the dining areas and service stations.

About You:

To thrive in this role, you will possess a genuine passion for hospitality, an unwavering commitment to excellence and a desire to grow within a supportive family business.

Proven experience (2+ years) in a supervisory or assistant management role within a reputable café, restaurant or events venue.

Strong understanding of food and beverage operations, including coffee, wine, beer and spirits.

Current Responsible Service of Alcohol (RSA) certification is essential.

Exceptional leadership and team-building skills with a proven ability to motivate and develop staff.

Outstanding communication and interpersonal skills, capable of building rapport with both guests and team members.

Highly organised, detail-oriented and proficient in multitasking in a fast-paced environment.

A proactive problem-solver with a hands-on approach.

Flexibility to work a rotating roster, including weekends and evenings as required for operational demands and events.

Why Join Medley Kangaroo Point?

Iconic Location: Work at one of Brisbane's most stunning riverside venues, offering breathtaking views and a unique ambiance.

Growth Opportunity: Develop your management skills and career within a highly respected, family-owned business that values its team.

Great Team Culture: Be part of a supportive, collaborative and friendly team with regular team outings and a focus on work-life balance where possible.

Diverse Experience: Gain exposure to a wide range of hospitality operations, from bustling café service to refined restaurant dining and bespoke events.

Recognition & Impact: Contribute to a venue with significant reach and a loyal customer base (over 8.5M Google views), where your efforts truly make a difference.

Competitive Renumeration: Attractive salary package commensurate with experience, plus opportunities for professional development.

Staff Benefits: Including staff parking and ongoing training.

Apply Now:

If you are a passionate and experienced hospitality professional looking for your next leadership challenge, we encourage you to apply.

Please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role to:

[Email Address for Applications - e.g., [email protected]]