Who is Star Outdoor?

We’re a well-established, family-owned business proudly based in Salisbury, Brisbane. Celebrating 20 years of service in 2025, we’ve built a strong reputation for reliability, quality, and a commitment to our customers and community.

We work with…

We work with customers across Australia - from your local schools and colleges to some of the nation’s most respected brands, corporations, and sporting organisations. Our specialty lies in creating high-impact outdoor branding solutions that help our clients elevate their presence at events, activations, and open-air settings. Whether it's a community fundraiser or a national campaign, we bring brands to life in vibrant, memorable ways.

Our Range….

Sun-safe marquees & umbrellas, signage and a huge range of event products, from inflatables to flags. Visit www.staroutdoor.com.au to see the extent of our range.

What You’ll Do

• Provide prompt, courteous, and effective support to customers via phone, email, and chat.

• Handle inbound sales enquiries and listen closely to our clients to understand their needs and provide product/service recommendations.

• Create and send proposals and execute phone call follow ups for proposals and payments.

• Keep your finger on the pulse, proactively seeking out new opportunities with outreach to potential customers.

• Resolve inquiries and issues with professionalism and empathy.

• Share accurate information about our products and services.

• Keep detailed records of customer interactions.

• Collaborate with team members to continuously improve our service.

• Identify opportunities to enhance customer satisfaction and loyalty.

What We’re Looking For

• Skilled and confident in using phone calls as the primary method of communication, both for making and receiving calls

• Highly detail-oriented with a strong commitment to accuracy and quality

• Excellent communication and interpersonal skills.

• Demonstrated ability to build rapport quickly and effectively with clients, colleagues, and stakeholders to foster positive working relationships.

• A positive attitude and a genuine desire to help others.

• Ability to multitask and stay organized in a fast-paced environment.

• Previous customer service experience is a plus but not required.

• Comfortable using computers and customer service software.

• Naturally curious and driven by a continuous desire to learn and grow

Why Work With Us?

• Competitive base salary

• Training and mentorship to help you excel in the role

• Be part of a company that values your success and invests in your growth