Taste My Bean - 235 Robinson Rd, East Geebung, 4034

Cafe Assistant Manager - Closing Supervisor

Full Time Role (38hrs) Closing shifts 5 days per week, including weekends

MUST HAVE BARISTA & LEADERSHIP EXPERIENCE

ABOUT US

Established in 2017, Taste My Bean is a growing network of drive-through cafés dedicated to delivering exceptional coffee, quality food, and fast, friendly service. With five locations across South-East Queensland and more on the way, our mission is to create memorable customer experiences while fostering a supportive and professional workplace culture.

We pride ourselves on offering more than just great coffee — our brand represents consistency, innovation, and strong team values. We’ve cultivated a culture where team members are encouraged to grow, with continuous training, mentorship, and a clear pathway for internal promotion. We believe in empowering our people to do their best work, and in creating an environment where everyone feels valued.

Our stores are designed to be inviting, efficient spaces where top-quality products meet outstanding service. The TMB team is at the heart of what we do — and we’re looking for individuals who share our passion for quality, customer service, and working as part of a strong, high-performing team.

Step into the world of Taste My Bean, and taste the difference.

ROLE DESCRIPTION

As a assistant manager at Taste My Bean, you are both a working barista and a leader. You’ll support the Store Manager by ensuring the team delivers consistent, high-quality service, and that operations run smoothly through the afternoon and into close.

This is a hands-on role that requires excellent multitasking, strong customer service, and the ability to lead by example. You’ll jump into every area of the café — preparing drinks, serving customers, handling food, supporting team members, and maintaining high standards from open to close.

You’ll also be involved in mentoring junior team members, providing feedback, helping manage rosters, stock levels, and reporting tasks when the Manager is away or unavailable.

KEY RESPONSIBILITIES

As a TMB Team Member, you’ll be responsible for maintaining the pace, presentation, and overall atmosphere of the café during each shift. Your day-to-day duties will include:

Maintaining cleanliness and order across all areas of the café

Cleaning public spaces, restocking supplies, washing dishes, and rotating tasks as needed

Refilling and organising inventory, including restocking fridges, shelves, and prep areas

Taking and accurately recording customer orders (including special requests or changes)

Using the drive-through headset system to provide clear, prompt, and courteous service

Operating the Point-of-Sale (POS) system with confidence, managing transactions, and providing accurate change

Preparing cold drinks and assembling food items to TMB quality and presentation standards

Heating, slicing, topping, and plating food menu items as per guidelines

Maintaining a smooth workflow with your team through effective communication and task sharing

Following correct food safety, hygiene, and cleaning procedures throughout the shift

Preparing hot beverages to TMB standards using a manual espresso machine

Dialling in and monitoring coffee quality throughout the shift

Performing basic maintenance on the coffee machine, including regular cleaning of group handles, steam wands, trays, and filters

Working with the team to manage coffee flow during high-volume periods

In addition to the general duties listed above, Cafe Managers are responsible for:

Lead and support the team during PM shifts to maintain flow and service standards

Assist with daily task delegation and shift supervision

Provide coaching, training, and support to newer staff

Handle and resolve customer feedback professionally and promptly

Accurately report issues, low stock, and shift-related concerns to the Store Manager

Support rostering needs and shift cover when needed

MUST-HAVE REQUIREMENTS

Extensive barista experience on manual machines (minimum 1–2 years)

Previous leadership experience in a café or fast-paced hospitality environment

High-level customer service skills and confident communication

Able to multitask under pressure while maintaining quality standards

Availability to work closing shifts and weekends

Physical ability to stand for long periods and lift up to 20kg

Reliable car and valid Australian driver licence

Strong English and basic computer literacy

COMPENSATION

This position is classified under Level 3 of the Food and Beverage stream within the Restaurant Industry Award 2020.

Estimated salary range: $51,000–$61,000 annually

Weekly pay + paid meetings and training

Staff discounts and free coffee during shifts

Long-term growth opportunities within the business

HOW TO GET NOTICED

At Taste My Bean, we seek team members who embody our values and contribute to our vibrant team environment. Key attributes we look for include:

- Adaptability to work in a fast-paced, collaborative environment

- Show sufficient critical thinking skills

- Strong communication skills

- Honesty and integrity

- Motivation and Initiative

- Punctuality and Reliability

Above all, we value a genuine passion for coffee and a dedication to delivering exceptional customer service.

If you're enthusiastic, hardworking, and enjoy contributing to a positive workplace culture, we'd love to hear from you. Join us in creating memorable experiences for our customers and fostering a supportive team environment at Taste My Bean

Please submit your applications with a current resume/cv, including up to date contact information.

Please note only shortlisted candidates will be contacted via email.