About the business

At ac.care we want all country people to have a safe home, enough money to live on and strong, positive relationships.

We are a non-government organisation (NGO) and our values CARE - Compassion, Adaptability, Relationships, and Excellence, underpin the work we do. Together, as one team we CARE to ensure all country people experience the same seamless and consistent service across all touch points in a welcoming and non-judgemental environment.

About the role

ac.care are seeking a Community Connections Support Worker to deliver a range of services to enhance people’s independence and strengthen their social and community networks.

The role is responsible for identifying opportunities for clients aged between 18-64 to engage socially and actively participate in local community events increasing social connection, community participation and inclusion.

The worker will apply a trauma informed care approach and address all clients with warmth and compassion, to navigate their best individual outcome.

As part of this you will:

Assist in the development and implementation of frameworks, policies, procedures, individual case plans and other resources to achieve outcomes.

Provide a high quality service and contribute to quality outcomes by providing advocacy and referral services to address the client’s needs.

Provide a case management service, which is client-centred and appropriate to the client’s circumstances and needs e.g. develop and implement individual plans and strategies.

Coordinate the delivery of services using a community development approach that builds clients skills, resilience and capacity to respond to change.

Provide culturally appropriate services ensuring equity of access for all clients.

Maintain accurate and appropriate documentation in accordance with program and funding body requirements, by ensuring information is recorded, stored, secured and assessed in accordance with policy and organisational standards.

Ensure the quality of service through active participation in supervision and training, to ensure services provided are ethical, of a high standard and fulfil the requirements of the funding body.

Benefits:

$38.65 per hour

Part Time (0.8 FTE)

Five (5) weeks annual leave (per 1.0 FTE)

Salary packaging benefits and 12% employer contribution to superannuation.

Employee Assistance Program

Special Conditions:

Current satisfactory Working With Children Check or willingness to obtain in accordance with ac.care policy.

Current satisfactory National Police Check or willingness to obtain in accordance with ac.care policy.

Child Safe Environment (Through Their Eyes) training or willingness to obtain in accordance with ac.care policy.

Current SA driver's licence (Class C) or interstate equivalent.

Qualifications, Experience and Attributes:

Tertiary or formal qualifications in Community Services or working towards such a qualification or less formal qualifications with specialised skills e.g. Certificate IV in Community Services or substantial relevant experience, expertise and competence attained through previous appointments.

Demonstrated experience and/or working knowledge of case management, case noting, assessment and referral e.g. client intake and assessment for services.

Demonstrated comprehensive knowledge of issues affecting clients who maybe disadvantaged – e.g. sexuality, drug use, domestic violence, child protection, mental health.

Experience working with people from culturally and linguistically Diverse (CALD) and Aboriginal and Torres Strait Islander backgrounds.

Demonstrated experience in working with and being sensitive to the needs of others, in a welcoming and non-judgemental environment, acting with diplomacy, tact, empathy, privacy and confidentiality e.g. vulnerable communities, low income earners, cultural groups and/or people socially isolated and or economically disadvantaged.

Experience working within a cross functional environment (multiple service delivery programs at one site) to achieve client focused outcomes, and organisational strategic objectives.

How to apply

You may apply through SEEK, or email: [email protected]

In support of your application please:

Subject line: Your Name: [CCSW - MB]

A cover letter outlining your reasons for applying and addressing the essential qualifications and experience included in the position description.

Include a current CV/Resume with contact details for two (2) referees, one (1) of whom is/was a direct line manager.

Please head to our website at www.accare.org.au for a copy of the position description or for more information, please call Ruth Crooke on 0419 839 893.

Applications close 20 July 2025.

www.accare.org.au

Anglican Community Care Inc.